MarieB

Hi jiangbo- Have you searched the SW Knowledgebase for more information? If that doesn't help, and you don't hear back from the community, open a support ticket. When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support.…

Hi Cossy-- I'm going to move your post to the NPM forum where it will get more traction. Thx for your feedback. M

Hi Joseph-- I know we just release 10.1 RC2, which may have fixed the issue but Brandon is the one to comment on that. I'll ping him to respond. M

Hi Seftink-- I'm not sure if Orion can pull data from an XML file, but have you tried looking up the OID on Google? If it's a Cisco OID you are looking for, you can try looking at the Cisco MIB Locator. M

Hi Steve-- I need a little more info. What version or NPM are you running? Thanks, M

Hi Chris-- I checked with the Product Manager and she tells me that the developer has reached out to you in an off-thwack email. Please post your results here for the community and thwack-email me if you didn't get your issue resolved. Thx, M

Hi Ciaran- I'll mark this for the PM. M

Hi SLXer-- It's been marked for the product manager to see. M

Hi Sotherls- I found this definition and complete description in the documentation. I've also included the definition here. Percent Memory Used Chart Provides a chart of the percentage of total memory available used by the selected node over a custom period of time. If you are looking for the OID for this, post me back and…

bragagni-- If you don't hear from the community in a timely manner, go ahead and open a support ticket at: http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be…

Hi Nick I'll route this over to sales to have them contact you or post here with an answer. Gary-- I'll also mark it for the product manager to see about getting it added to the feature list. M

Hey Michael-- I'll make sure this gets to the proper product manager for review. Thanks for your patience. M

Hi j- Do you have the OID for the PVST port state. If so, you can build a custom poller. Let me know, M

KB-- NPM 10.1.1 SP 1 is now available for download. If you have the time, go ahead and downlonad that. See this post for more information. I'll also mark this for PM to review. HTH, M

Hi David-- I'll mark this for the PM. Thx, M

Hi patriot-- If you don't hear back quickly, call support. Please post back with your results. Thanks and sorry you are having difficulty. M

We don't have an eval copy yet, but there is a pre-release copy available. You'll need to go through your SE to get it. I can have Sales reach out to you. I'll also mark this for the PM in case he wants to add more info. M

Hi Dthorne-- Do you have the OIDs you need b/c you can create a custom poller (UnDP) to poll the 5520. Are you aware on how to do this? M

Hi byron-- Thanks for the feedback. I've marked for PM to review. M

Hi broben-- Marked for PM to review. M

Hi ahmad-- I'm moving this to the Alert Lab forum where it will get more attention. M

Hi Randy-- I've marked this for the PM to review. M

HI Flipmode-- I'll get your question over to our sales department so they can help you find the right tool. It'll likely be Monday before they get back to you. M

Hi Mr. Pink-- I believe this is a known issue with Windows 2000. The following article might help: http://support.microsoft.com/kb/830075 Let me know. M

Hi-- The UnDP does not recognize the OID you chose as the correct one for the information you are trying to poll. Do a MIB walk of your device and find another OID and add that one instead. Thx, M

Hi Darkshooter-- I'm researching this and will get back to you. M

Hi Freeman-- Have you seen these tutorials: Setting Up Alerts Advanced Alerts Also, take a look at this Technical Reference. These should answer your questions. M

Hi kleaska-- What version of NPM are you running? You mentioned a fresh install--to which version? If the problem doesn't resolve or if you don't hear from the community, open a support ticket. Thx, M

Hi Eric-- Try stopping and restarting the services from the Orion Service Manager (Start>All Programs->SolarWinds Orion>Advanced Features>Orion Service Manager). Let me know if that works for you. M

Justin-- I've marked this for PM to review. M