MarieB

Hi mhairston-- I checked the support logs and found something for you to try: "You will need to log into the box as a local admin, not a domain account with local admin authority, but an actual local administrator account Go to the add/remove programs and remove the job engine program. If t here are 2 remove them both.…

Fantastic post, Simon, many, many thanks!

Hi Omairn-- I've marked this for the PM to review. M

John-- I've marked this for the PM to review. Thx, M

Hi aarcak-- I've addressed some of your questions below: We like to set some traps or poll information via SNMP or Syslog. Look at Chapter 24 of the Orion NPM Administrator Guide. It explains traps in detail. I need information about how i can poll login-logout times of users and also information of getting current logged…

Hi Henk-- I need to get more information so I can help you. What do you mean by interfaces with no data for the last 3 months? Do you mean the interfaces that have been down for the last three months? M

Hi cberger-- What version of NCM are you running? I'm marking for the PM as well for review. Thx, M

Hi Don-- I'm trying to get you an answer, but I had to write and tell you that you get thwack post of the day because of your use of the word 'spurious'! Very nice. M

Hi Michael-- What version of NPM are you running? Also, if you can share more details about your system, I can give you a better answer. Many thanks, M

SLXer-- Thanks for this detailed feature request. I'll mark it for the PMs so that they see it. M

Hi Jason-- I've marked this for the PM to review. M

Hey byron-- The saga continues ;-). I'll research further and get back to you. M

Hi Byron-- We currently don't support Firefox 4. Here is a workaround: HTH, M

Hi Robert-- I've marked this for the PM. M

Hi Calremo-- We don't specifically offer that feature but you can export the generated report to MS Excel and create the graph in Excel. 1. Click All Programs>SolarWinds Orion>Alerting, Reporting and Mapping>Report Writer. 2. Select the Report you want to export. 3. Click File>Export to Excel spreadsheet. 4. Save the file…

Hey Dentifrice-- I've marked this for the PM but you may want to open a support ticket, too. M

Hello All-- This has been marked for the PM. M

Happy Chipmunk-- I'm going to move this to the Alert Lab forum where it'll get more traction. M

Mike-- If you haven't gotten this answered yet, open a support ticket. When you open a support ticket, could you: * Reference this thread. * Post back here with a case number. * Post any solutions you get from Support. Many thx, M

Hi lchance-- I did some searching on the BB server MIB and found this link, which provides basic OID info for the BB server. I hope this helps. http://support.ipmonitor.com/mibs/BLACKBERRYSERVER-MIB/info.aspx Also, community please chime chime in. M

HI Dan-- Have you searched through our forums on Aruba and our content exchange--you may find some helpful stuff there. M

Hi David-- I want to clarify you question so I can help. As I'm sure you know, dealing directly with the database is what Orion NPM does. What unique business need are you trying to fill here? Let me know so I can get your question answered. M

Hi dburgett-- I'll ping Peter directly and see if he's available to help. Thanks! M

Hi John-- Are yopu trying to install the standalone NCM or the integration module? I'm going to mark this for the PM and dev so they can see it, too. M

Hi Gonzo and Larry-- Have you tried the Cisco MIB Locator? It has a lot of OIDs. Also, when you find the OIDs, add them to our Unknown Devices thread for addition to the SW MIB. I'll also mark this for the PM. M

Hi Bhagyashri-- I've marked this for the product manager to review. M

Hi Robert-- I've marked this for the PM to see, fyi. M

Hey agm- I checked the support logs and found an older case like yours. Here's what it said: "The LP5 error relates to a privelege problem when the installer tries to launch the program, but cannot. This can be resolved by ensuring that the installer (exe) had it's privelege level set to run as administrator." Let me know…

Hi learyk-- I'll mark this for the PM to see if she recommends opening a support ticket. M

Hi John-- It sounds like you should open a support ticket, but I'll mark it for the PM to chime in on as well. M