MarieB

All-- Marked for the PM and thanks for the feedback. M

Hi pegan-- Suryanto's correct but out of curiosity, what version of NPM are you running? M

Aqeel-- What version of NTA are you currently running? I assume you are having the same issue as mentioned in the post but want to make sure. Also, we have upgrade instructions here. Try them and see if they help. M

HCL-- If you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Thanks Don, for posting this for the community. M

Bahlkris-- Since the case is still being investigated, please post back when you get an answer from Support. M

Hi Pguenther-- If you go to your customer portal and click on the Service Packs and HotFixes tab, you should see an EOC entry. I'm seeing Version 1.2.0-SP2 on mine-what do you see on yours? Also, a quick way to find out is to go to http://www.solarwinds.com/support/ and look on the right side--it show the latest and…

Also know that PM is aware of this. M

darksiders-- It looks like this is an ipMonitor question. I'm moving this to the ipMonitor forum. M

Hi There-- You can click here for a link to Customer Service. M

Hi deflint-- Are you taking advantage of Orion's Scheduled Discovery feature? It will address the issue you mentioned. M

Wardini-- Thanks for all your great and helpful posts--you are rocking out on the thwack!! M

Hi Vmukhar-- If you can provide more information, I'm sure the community can help you. Thx, M

Done. Thx, Larry. M

Simon-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Thx Kindbro for posting this for the community. M

Hi netavs-- Would you post your findings here for the benefit of the community. Thx, M

Jaroslaw-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

adeimel-- When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Shane-- To add to Bill's great post, the SW MIB is updated frequently. If you have an OID or MIB you want added, you can post them to this thread. M

Thx drhodes for the update to the community. M

Hey-- Marked for the PM. M

Hey Bryon-- Thanks for sharing with the community. M

Rslegers-- I did some additional research and you can do this! You just can't do it through the web console. 1. Click on SolarWinds Orion>Universal Device Poller>Assign Pollers. 2. Navigate to the poller you want. 3. Check the checkbox at that level. All pollers below it become checked. Hope this helps, Marie

Hi Michael-- Can you send me the link to the documentation that isn't working for you? I'd like to see it. Many thanks, M

Hi DMJ-- Did you get the information you needed? Have you tried looking at the NCM area of the Content Exchange?

Hi SK-- It was likely a consolidation effort b/c as far as I know, we don't shrink that file. I'll check and get back to you. M

HI Jon-- Do you have the OIDs for the serial numbers and model numbers? When you get those, you can build a Universal device poller. M

Hi JBA-- Have you seen the following links on F5 GTM and Cat Tools. They might be able to help you. Let me know, M

Hi Andy-- I've marked it for the PM to review. M