MarieB

Hi M-- This is an odd occurrence for sure. I've marked this for the product manager to see. Meanwhile, open a support ticket at: http://www.solarwinds.com/support/ticket Click Submit a Technical Support Ticket In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the…

Hi All-- See this post for upgrade instructions for SW products. It includes a detailed download matrix. Also, I'm going to send the writer this thread. M

Hi jawells-- If you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Hi SyntheticHerbs-- I'll mark this for the product manager and development to either address this or add it to the feature list. M

Mezdem-- If you don't hear back, do log it as a support case. If you wouldn't mind, please post the case number and any results you get from support back here. Thanks, M

Hi Rob-- I'll mark it for the PM to see if he can answer it. M

Hi Joseph-- I'll see that support gets this. If your problem continues and you don't get your answer from the community, open a support ticket. Thanks, M

Hello All-- I've marked this for the product manager to see. You may also want to open a support ticket at http://www.solarwinds.com/support/ticket. Click Submit a Technical Support Ticket. In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be…

You can also see this KB article, which gives the same information as the readme. HTH, M

Hi rdrash-- Did you resolve this issue? Can you share with the community? Thanks, M

Hi Brian-- I'm going to move this to the NPM forum where it will get more attention. M

Hi All-- Larry, thanks for the suggestion. I'm going to mark this for the PM to review. M

Moving to the NPM forum. Thanks, M

Hi Nvalian-- Did my suggestions work for you? If so, can you post for the benefit of the community? M

Thanks, Ralph, for posting. I will verify your answer and you will get points for it, thereby moving up the ranks ;-) M

Hi Bryan-- I'll research this and someone will get back to you. M

Hi Genesys-- I'm going to research this and get back to you. M

Hi Jason-- I think it'd be best if you can contact Customer Service about this to make absolutely sure. M

Nice one! M

Noel-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

chaitu-- Please also reference this thread when you contact support and post back here with a case number and any answers you get from support. Thx, M

Awesome feedback from you both. I'm working with support right now to see what we can do to be more responsive, especially considering that you are both valued customers and thwack posters. Please stand by and I assure you, these posts will be answered. M

DirtySouth-- When you open a support ticket, would you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

Wookey-- When you open a support ticket, could you: --Reference this thread to Support. --Post back here with a case number. --Post any solutions you get from Support. Many thx, M

When you open the support ticket, could you: * Reference this thread to Support. * Post back here with a case number. * Post any solutions you get from Support. Many thx, M

Hi Njoylif-- Marked for the PM to review. Thanks for the feedback. M

Hi qle-- However, I agree that some basic level of self-service monitoring for the Orion core services would be nice. Have you posted this to the NPM forum so that the product manager knows about it? If not, could you and they can add it to the feature enhancement list. Thx, M

Hi Robert-- I have not heard that this has changed in the new release but I'll mark it for the PM to add to the feature list. M

Hey Byron-- I'll route this to the PM to try and get you an answer. M

Hey Guys-- Marked for PM to review. M