LadaVarga

Hello, Latest versions of NPM, SAM and SRM is still compatible with latest updated Windows Server 2012 R2 and with Latest updated SQL 2014. If you want still upgrade you can use this guide: Migration Guide - SolarWinds Worldwide, LLC. Help and Support Lada

Hello, In default actions are not executed on unmanaged objects. If you would like to change this behaviour go to Settings -> polling settings and check "ALLOW ALERT ACTIONS FOR UNMANAGED OBJECTS". Because Create servicenow incident is action it wasn't executed. Lada

If the old query working you can use same for removing adresess but you have to check every email address because SQL doesn't support regexp. OLD update ActionDefinitions set Target = replace ( CAST(Target as nvarchar(4000)), 'name@att.com', '' ) Of course u can remove all "*att.com" by one query but it will be remove…

Hello, you can use this report. There are all tables in SQL datasource. Import via report management. thanks

Hello, Alerts doesn't have any retention. Only AlertLog and AlertHistory use Event retention time. (in these tables are what happened after trigger, action execution etc.) Prior NPM 11.5 you can clear alerts in Advanced Alert manager. In NPM 11.5 you can clear from Active alert page. Lada

Hello, Yes, only users with Admin rights can use Custom SQL. It is for security reason. Workaround: Send SQL to admin and they will setup the Custom table or give them Admin rights for limited amount of time.

Hello Jim Jordan, Could you please try ${DateTime} macro it returns actual time. thanks

SELECT Lkp.Node AS NodeID, AlertStatus.TriggerTimeStamp AS TriggerTime, Nodes.Caption AS SystemName, AlertStatus.ObjectName AS AlertName, AlertStatus.ObjectType AS AlertCategory, 'Click to View Node Details' AS NodeDetails FROM (SELECT CASE WHEN AlertStatus.ObjectType ='Node' THEN AlertStatus.ActiveObject WHEN…

Hello, What do you mean: "enable the tick boxes" ? If you click to the checkbox next to the legend you can see another data series.

Hello, It is normal, you will see the alert but all actions will not be executed (sending emails etc..). Lada

Hello Christopher, Did you add "Description" from node section? It is working on my NPM. Could you please open support ticket. Thanks

Hello, Unfornunately ServiceNow integration app is aimed for customer who want create/update/resolve incidents according Alerts. When alert is triggered and have defined Snow action it will create incident. This Last page is only about posibility update incidents in SNow and alert in SolarWinds. Why you can't use…

Hello, In advanced alert manager there Play sound action but that play sound action works only in Main poller. I recommended use Mail action and define Play sound filter in your E-mail program. For example: 1. Add "Play sound" in subject of message. 2. Define filter in Email program: Subject = "Play sound" 3. Define…

Hello, You can use this query for example. SELECT NODEIPADDRESSES.IPAddress,nodes.* FROM NODES LEFT JOIN NODEIPADDRESSES ON Nodes.NodeID = NodeIPAddresses.NodeID Enjoy

Hello, Every format supported by world map is described in here: Place nodes automatically on the Worldwide Map. If you will have any problem with that simple add as latLng format. Lada

Hello, You have to use SQL alert message. Good example is here. Re: sql select in alert message body

Hello You can do that from Settings -> Manage pollers. Feature was introduced in NPM 10.7.

Hello, What do you need to achieve? In Custom chart you can show only some time-based value.That means for example Time traffic 1:00 10 2:00 15 .... As I can see you have query which shows traffic during businnes hours grouped by interfaceid, that means every interface has only one value

Hello I You need to add NOT before list of nodes, which you don't want. NOT ( (Nodes.Caption LIKE '%Router%') OR (Nodes.Caption LIKE '%String2%') OR (Nodes.Caption LIKE '%String3%')) ) That mean creat one complex condition above "NONE" and none changed to "ANY". It is easier in web-base reporting. Thanks

Hello cahunt, Please look to message center, where you can see audit events and you should who deleted your node. You should see something like this: 8.1.2014 11:16:04 Audit EventUser admin deleted node 10.111.11.11

Hello Maybe this will be enough for you. 1. Create report. 2. Create Custom Table. 3. As datasource use Custom SQL: SELECT * from ( SELECT StartTime.EventTime AS Down_Event_time, (SELECT TOP 1 EventTime FROM Events AS Endtime WHERE EndTime.EventTime >= StartTime.EventTime AND EndTime.EventType = 5 AND EndTime.NetObjectType…

">bsciencefiction.tv is right. Probably some nodes was added and that query added that nodes to statistics. If that is your scenario you can create ticket for support and we will see what we can do with that.

Hello, You can use this query for example. SEVERITY is the key. This is connected to AlertObject: select ac.name as alert_Name,ac.severity as severity,ao.[lasttriggereddatetime] as TriggeredDateTime, ao.entityCaption, ao.triggeredcount as triggered from AlertObjects as ao LEFT join AlertConfigurations ac on ao.AlertID =…

Hello, Get rid off ISNULL Example: ${SQL: select CASE WHEN city is NULL THEN 'email@email.com' ELSE City END from NodesCustomProperties where nodeid=${Nodeid}} Your case: ${SQL: select CASE WHEN Contact_Person is NULL THEN 'Support@company.se' ELSE Contact_Person END from NodesCustomProperties where nodeid=${Nodeid}}

Hello, You can use our updated migration guide located here: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Migration_Guide Lada

Hello cjfranca, Where do you not see memory? In this resource, I don't see any memory I see only "No cpu" but try below steps. Please check if there are pollers in place: 1. Click "List resources" in Managment resource in affected Node detail page OR Could you please click "Manage nodes" (Settings, All nodes resource),…

Hello, Is it possible to create support ticket for that? It can be because of bad user rights of integration user, language-user specific problem etc.. I think I can't help more without diagnostics. Lada

Hello, For your particular problem you should define proper "Closed States" incidents in our applications in ServiceNow side That means if alert will be retriggered it will check the incident state and if it is in your defined closed state, instead of update incident it should create new one. If this functionality is not…

Hello, you can use for some critical nodes SNMP status polling. List resources on that nodes and instead of status polling via ICMP check SNMP status polling. LAda

Hello ttl, In NPM 10.7 we introduced SNMP status polling. Simple click on node, List resource, change from ICMP to SNMP. If you need change in many nodes you can use Manage pollers. Settings - Manage pollers - pick Statu and response time SNMP poller. Lada