LGarvin

By default, because the WUAgent runs in the context of the SYSTEM account, it's unable to read directly from a network share, so the quick execution and the lack of installation suggests that the installation failed -- there was nothing for the cmd.exe /start to do since the network resource was unavailable. In order to…

Short answer today... So, what our team wants is to conver to lowercase items 1 and 3 above and to convert to uppercase item #2, identifying the city). This can actually be done with a single SQL UPDATE statement with creative use of the SUBSTRING() function along with LOWER() and UPPER(), completely independent of what…

SSL/TLS is not required to run the provisioning wizard, unless you're trying to import an external certificate. To import an external certificate (either one from an Enterprise CA or one from a Third-Party CA), you'll need to use a command line tool that can be run from the WSUS Server's command line, thus eliminating the…

Adding additional Patch Manager servers is a two step process. When adding an additional Application or Automation Role Server, you must: 1. Install the server and register it with the Primary Application Server. This is all done from the console of the server being installed. 2. After the server is registered, it must be…

This can be done. You'll need to use the Approved Updates Installation Summary with Approval Details datasource. The three key fields you'll need to use are: * Approval Creation Date - the approval time for the update * Computer Group Name - the target group * Update Title - the title of the update Keep in mind that…

I have imported Patch Manager 1.8 working custom reports into 2.0 but when I run the reports PM is not showing any results. Can you provide some more detail on this scenario. I'm not aware of any reasons why the 1.8 templates wouldn't work with 2.0. Do you mean that the reports have empty data, or that the reports do not…

The Patch Manager Group definitions are not stored in the database. They're defined as an XML file in %ProgramFiles%\SolarWinds\Patch Manager\Server\templates\computergroups

Patch Manager provides a complete toolset for building packages from EXE/MSI/MSP files that can be distributed via WSUS and installed by the WUAgent. Please refer to the Local Publishing Administration Guide, and the two Package Creation Videos (Video1 Video2) for guidance.

Patch Manager can be used to update the DameWare MRC agent and we provide the packages in the Patch Manager catalog to do that. Theoretically Patch Manager could be used to deploy the Windows Agent for LEM, but I'm not sure why one would expend that effort. LEM already ships with a remote installation tool for the Windows…

Absolutely. With the Update Management tool or Update Management Wizard you can schedule a list of updates, or an entire collection of updates (by class, product, etc.) and target that to an individual machine, or all of the machines simultaneously. In the In-Product Help, there's a section that describes how to use these…

I poll the hardware status of disks, memory chips, fans etc using SNMP UnDP's which aren't available to me if I change the node to WMI. There are a couple of ways you can approach this. You can define a second 'node' for that host (e.g. a second logical IP Address) and monitor one 'node' with SNMP for your UnDP and the…

Patch Manager functions in a disconnected environment very similarly to how WSUS does, except that with Patch Manager you can * Select which updates to import, and * Include the binaries in the same export file with the updates. For more details, please see this blog article: Using Patch Manager in a Disconnected Network…

Not directly, but you use the Discovery Task and reporting to produce a list of the systems contained within a defined subnet, and then from the report viewer you can "push" that list of computers into a Patch Manager Computer Group. You can then deploy updates to the Patch Manager Computer Group.

Greetings Andrew. Adobe Acrobat Reader is published in the SolarWinds catalog, and contains the following content: * Abobe Acrobat Reader v10 full installation packages * Adobe Acrobat Reader v9 update packages and full installation packages. Adobe Reader is published in the Adobe Reader 10 catalog, and contains only…

Greetings. I'm investigating whether the TFTP Server supports an unattended installation, and where the documentation for that capability might be if it exists. But pending that, I'm quite curious about the desire to deploy a TFTP Server to your workstations. Normally a TFTP Server is a single central service, and I've…

You're not missing anything. There are Acrobat v9 update packages in the catalog, which were packaged prior to the SolarWinds acquisition of EminentWare. The Acrobat v10 and Acrobat v11 packages only come from Adobe via the Adobe Acrobat catalogs, and as far as I understand, those are update-only packages and require a…

I resently approved a service pack for office 2010 and it messed up any user that had any office 2010 componnent without having the entire office 2010 package. This is expected behavior. The Service Pack applies to any system with any component of Office 2010 installed. Users ended up with 2 complete office suites But this…

This is caused by inconsistencies in the settings for group membership management. There are two methodologies for assigning group memberships. The default is "Server-Side Targeting". In this methodology the Options->Computers setting is set to "Use the Update Services console", and NEW computers are automatically placed…

Almost certainly they're only in the Java 7u10 (x86 for x64) package because they are only required in that scenario (dealing with the JRE7u10 x86 installation on an x64 system). Yes, the 7u10 installer should automatically handle the uninstallation of earlier versions of JRE7. The fact that the packaging team found it…

but i can't seem to add it to the group. Can you please elaborate on what you mean by this? Deploying IE11, or any IE11 updates, isn't any different than any other update.

Generally, I would trust the compatibility matrix in the Knowledge Base, rather than trying to interpret a collection of ten sets of Release Notes, as the compatibility matrix is regularly updated. The Release Notes are a static document related to a specific release. An important perspective to keep in mind is that the…

ArcSight provides three different log management products, so part of this question is dependent upon which ArcSight product is being compared. Those three products are Express, Logger, and ESM. Logger is a log-management tool only, and does not include the full suite of functionality one would expect in a SIEM product.…

I suspect that the problem may be that the timestamps actually include milleseconds You are absolutely correct. When grouping by just the raw date time, the grouping is going to be done by the internally stored value for the datetime, which is accurate to 100 nanoseconds, which makes it virtually impossible to have more…

Greetings Mike. The Client Certificate Management tool available in Patch Manager leverages WMI and some methods in our WMI Provider to load the certificate into the appropriate certificate stores on the client system. One of the advantages to this methodology is its ease of use in a multi-domain scenario, because it only…

1. Create the rules that will be defined within a group. 2. Select those rules. It is not necessary for them to be sequential in the display, but they do need to be in the same heirarchy; if they're not in the same heirarchy, the Group button will not be enabled. 3. The Group option is now highlighted. Click the Group…

Andrew, we did a SolarWinds Lab episode (#10) that presented some basics on NOC View. This link will take you straight to the NOC View segment of that episode. SAM and VMan have Upgraded their Relationship Status - SolarWinds Lab #11 - YouTube

Create a subgroup of "Clients" called "Java". Approve the JRE7u67 x64 update for the "Java" group, and *ADD* the necessary clients to that group. For the computers in the other groups that report as needed, ignore them. HINT: If only some computers require this update, it's more likely that you should be…

...under Update Services ... view "All Third Party Updates" the Packages (normal and Upgrade) for the actual "Mozilla Firefox 24.4.0 ESR" are shown as in state "Installation not possible". This is an indication that the package was published as a Metadata Only package. * Is this a *NEW* installation of Patch Manager v2.0?…

Yes. Use the Download Only feature of the Update Management tool to force the download to occur at a specified time, and then ensure that the client is configured to use "Install Updates and Shutdown", and that the user understands this will happen when they launch the shutdown. Two notes: * There are ways an advanced user…

Possibly I'm not fully understanding the question, but this works just like any other third-party update. You select the update(s) of interest and publish them to the WSUS server. For a WSUS environment, you approve them for the appropriate group(s). If you're only interested in the notebooks, I would suggest creating a…