Karlo.Zatylny

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  • Hi, If you are seeing errors with polling stopping due to DB connectivity (or any other reason), then please open a ticket and reference this thwack thread. Stop polling issues are tracked closely by development, so we would really like to find the root cause of this. Thanks
    in 9.5.1 - some of my pollers quit talking to DB every night Comment by Karlo.Zatylny February 2010
  • Hi, We take the value reported from the device and subtract it from the last value we polled. We then keep track of the detail, hourly, and daily totals for each interface. In your InterfaceErrors_Detail, Hourly, Daily tables you will see the information about these individual items. The Detail entries are the specific…
    in Interface Error Calculation Comment by Karlo.Zatylny September 2009
  • Hi, The green icons indicate that the VM is a managed Node in Orion as well as being a VM on this ESX server. Likewise, the IP address appears for those VMs since we know if from the Nodes table. Clicking on the names of those VMs should take you to a Node Details page that will show you up at the top that this node is a…
    in question on virtual machines under vmware host view Comment by Karlo.Zatylny April 2009
  • Hi, TRUNCATE should only be used if you really need to get rid of all the data in your table, which is hopefully extremely rare. If you want to get rid of Syslog entries from a specific node or IP address then use a DELETE statement. Please only do this if you are very comfortable using SQL and do a backup of your table if…
    in SQL Delete of Syslog entries Comment by Karlo.Zatylny July 2009
  • Hi, Did the children Nodes ever go Unreachable? I am guessing not, but want to be sure there was not an issue with delay. The APM components went Unreachable because they have an implicit dependency on the node. Whenever a node is down, if its applications, interfaces, volumes, IPSLA operations, etc. are also unable to be…
    in Dependency Problem Comment by Karlo.Zatylny March 2012
  • This is a known bug. We have the same problem with VMs moving around with VMotion. We will be addressing this in the first service pack. Thanks
    in Deleted VM's still showing in List Comment by Karlo.Zatylny October 2008
  • There is a known issue with List Resources on devices that have VLANs and support the topology pollers. The fix for this is in the 10.3 service release which is in RC right now. Contact support to get a download link for the service release if you would like to get this addressed.
    in NPM 10.3 List Resources Very Slow Comment by Karlo.Zatylny July 2012
  • That should have happened for only one polling cycle. You can check your VirtualMachines table in the database. The GuestState column should now contain either: poweredOn, poweredOff, or Suspended This OID was more accurate than the Running, notRunning we were using previously. So the first polling cycle after the upgrade…
    in SP1 and ESX issue? Comment by Karlo.Zatylny November 2008
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