JiriPsota ✭✭✭✭✭

Global setting is available on "NPM Thresholds" web page (/Orion/NPM/Admin/NPMSettings.aspx)

Since version 2022.4 you can use Enhanced interface status calculation. It means status is affected by critical and warning thresholds. - set the thresholds on Interface edit page (Receive Interface Utilization) - on Polling Settings page enable Enhanced for INTERFACE STATUS - make sure Enhanced is also enabled for NODE…

Run List Resources, change nothing and only Submit (Switch Stack poller does not have its own checkbox on List Resources page). Just make sure you run "Force refresh" when you are asked If SwitchStack poller is supported you should then see it on Manage Pollers page as "Exact match" and you can Enable it.

As you probably need only to change the thresholds for specific interfaces, you can do it on Interface Edit web page:

So that means we are not able to get routing data from this type of device via SNMP? Jiri

Please open a support ticket with SolarWinds. Upload diagnostics and SNMP walk from device (Support team will help you with these steps). Place the support ticket number here so I can take care about it. Thanks

What about the Advanced Alert "Alert me when a Thin Wireless Access Point goes down", it doesn't work for you? It means, you have Down Thin APs in the list on WL Controller view, but the alert is not triggered?

The names of properties In Advanced Alert don't have to match to DB columns names. For custom poller the Status in alert is Status in DB and "Numeric Status" in alert is RawStatus in DB.

That's the reason why we are not able to poll routing data from your Cisco ASA. By default we poll from table 1.3.6.1.2.1.4.24.4, if not supported, we try to poll 1.3.6.1.2.1.4.21. Can you provide me the SNMPWalk of your device (use SNMPWalk tool in Orion install dir), I would like to check OIDs supported on device. This…

Are you sure you are connected to NPM database? When you are using SQL server Management Studio to run the query, select proper database from combobox on the toolbar (MASTER is selected by default). Or you can add extra line before the query USE [database_name] where database_name is name of your NPM database.

So you need an alert when power is disconnected. You mean physically disconnected? I am afraid in such case you will not be able to trigger alert, because the switch will be not in polled results. Something like you can see on your screenshots. The alert can be triggered only when the value is changed. The question is, are…

Please, try this one on Cisco ASA 1.3.6.1.2.1.4.24.4.1.1.

It should work, the chart seems to be well configured. Can you try to change the zoom range to Last Hour and Sample to Every minute. If you still see no data on chart, please collect diagnostics, open Support case and paste the case number here. Thanks, Jiri

Start->SolarWinds Orion->Alerting,Reporting and Mapping->Basic Alert Manager

If you want to disable the multicast events (not the Multicast polling): 1. disable appropriate Advanced Alert 2. run SQL query: UPDATE EventTypes SET Record=0 WHERE Name = 'Multicast traffic down' (you can enable it again with UPDATE EventTypes SET Record=1 WHERE Name = 'Multicast traffic down') Jiri

I am not sure why your query does not work, I did not test it. Use ${Node.NodeID} instead of specific nodeid, it works for me. Anyway you should create support ticket with SolarWinds so we can look deeper why ${CustomPollerStatus.Status} macro doesn't work for you.

I've found the integration issue between NPM 10.4 and SAM 5.0 should be fixed with upgarde to SAM 5.2

Double check your SQL query, seems like you have a typo there. The table name is CustomPollerS in FROM clause, not CustomPoller.

1.3.6.1.2.1.4.21 is OID for ipRouteTable. You have to spefify which value (I mean column) are you looking for, e.g. 1.3.6.1.2.1.4.21.1.1 for ipRouteDest.

SELECT Interfaces.InterfaceID AS NetObjectID, Interfaces.FullName as Name FROM Interfaces ------------------------------------------------------------------------------------------------------------------ JOIN Nodes nod ON nod.NodeID=Interfaces.NodeID JOIN ContainerMemberSnapshots sn ON sn.EntityID=nod.NodeID JOIN…

The alert will work but only in case the device will report state greater than 1. In your case when you reload a switch, it's removed from ciscoEnvMonSupplyStatusTable at all and I expect it reappear after a while when the reload is complete, but the state will be again 1. This is not a way how to test the alert is…

You should have them in your email, they were sent by support representative.

So data in DB are now OK, but the resource show nothing, right? How is your resource configured (zoom range, historical data load, sample). Can you show your resource edit page.

You are observing alert message. The question is, where the alert is coming from? Is it basic alert? - open Basic Alert Manager, edit appropriate alert and check the trigger condition Is it advanced alert? - open Advanced Alert Manager, edit appropriate alert and check the trigger condition To find out if your alert is…

That seems you have newer NPM version, what about the property "Value" or "Numeric Value".

Run following query, change NodeID and poller names in WHERE condition. What is the result? SELECT cpa.AssignmentName ,cps.Rate, cps.RawStatus, cps.Status, cps.RowID, cps.Total, cpa.NodeID, cp.PollInterval, cp.Formula, cp.IncludeHistoricStatistics FROM CustomPollers cp JOIN CustomPollerAssignment cpa ON…

When CISCO-ENTITY-SENSOR-MIB is supported on device we poll HWhealth OIDs from this MIB. If not, we try to get the values from CISCO-ENVMON-MIB. Your device support the new MIB, but your custom poller poll the values from old CISCO-ENVMON-MIB. That's the reason why you see different values in NPM and UnDP - you poll the…

Make sure "Group Historical Data by Days" checkbox is not selected on General tab when creating report in Report Writer.

Exactly. Use existing SELECT ... FROM Interfaces and JOIN your tables in Advanced Alert Manager.

This has nothing to do with MIB database. Orion’s sysObjectID database is used to recognize the SysObjectID and the device information. SysObjectID database is a part of NPM so added sysObjectIDs are available with next NPM version.