JasonFerree

Customer opened a ticket with support. After a number of attempts here is what we came up with that seems to work: <Command Name="DownloadConfig" Value="show run-config"/> <Command Name="DownloadConfigIndirect" Value="transfer upload mode ${TransferProtocol}${CRLF} transfer upload serverip ${StorageAddress}${CRLF} transfer…

What is the OS you installed APM on?

Can you post some screen shots on how you have your UnDP created and labeled? Or open a support ticket and we can take a closer look. http://www.solarwinds.com/support/ticket/

Some types of component monitors allow you to set threshold conditions on the monitored parameters. You can set separate thresholds to indicate warning and critical conditions. For example, if you are monitoring the percentage of free space remaining on a volume, you can set a warning threshold at 15%, and a critical…

No. Unmanaged application monitors still apply to your license count.

Try changing the thresholds for that component monitor. Based on the statistic value you get back, it will change the threshold level to warning or critical if a specific value is reached.

Try using the variable builder by clicking on the 'insert variable' button. These should be available: ${Latency} ${Jitter} ${MOS}

That's Great! Thanks for the feedback!

What is the trigger condition of the alert?

Cisco TAC may actually be your best bet. SW support won't be able to troubleshoot why your devices reset.

A couple things to note. First, running this script would remove all historical VoIP data. Also, you should only need to do this if you are upgrading from VoIP v2.0 and earlier. We have not had to remove VoIP database information on upgrades v2.1 to current. If you have this error and you have any questions, please feel…

It kinda sounds like you describe that your web console is showing the UDP jitter view and not that the operations themselves have changed, am I close? If so, go to your settings page - manage accounts - select your account/group - edit - towards the bottom expand the IP SLA settings - check the views here. Normally these…

Look at the "adding IP SLA Operations" section of the admin guide. There is a section for each of the operations you can add. http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm#href=OrionIPSLAManagerAGOperationsAddingManual.htm Additionally, just start the wizard on your website. You'll get…

MOS scores are calculated on the device and we poll for the score. You should be able to get your ip sla statistics on the device directly and it should show the MOS score. Use the following commands to view the results of operations: show ip sla statistics show ip sla statistics details

1. Yes, as long as it is R2. 2. Either. There are some common files that will be installed on C:. You can put the other files on either c or d. 3. Other things such as documentation? Perhaps the release notes. www.solarwinds.com/.../releaseNotes.htm

We actually have a view that is created to assist you in creating reports rather than having to join multiple tables. Try using this view: APM_AlertsAndReportsData

Try to edit one of the nodes you have CLI creds assigned to. You should then be able to edit that cred.

The first thing to check is make sure Orion NPM is monitoring these devices via SNMP v2 or v3

It will need a component ID when configuring the trigger action. It should not go by component type or application number. Here is the page from the admin guide that should help you configure the action. www.solarwinds.com/.../OrionAPMAGRestartingWindowsServicesWithAlertAction.htm

The first thought that comes to mind is to try a performance counter monitor rather than a WMI monitor. Sometimes WMI responses from the Windows server are problematic.

This wouldn't really be done in APM. You could write a little batch script and then have a windows scheduled task run the batch job. eg net stop "Remote Registry" net start "Remote Registry"

Node name would be the source node, the node that the operation is assigned to. You may also want to consider using a custom property and add your DNS routers to the same group. If you are new to using custom properties take a look at this video:…