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Try APM v4.0.2 latest one had this issue before in the APm 4.0.1 

Please see these posts below NCM troubleshooting landing page Troubleshooting RealTime RTCN Notification Troubleshot NCM RealTime Change Notification RTN logs / email issues I am not receiving Real Time Change Notification emails ? Why ? What to check and which logs ?

Another easy way. Through the Diagnostics. >Start >All Programs>Solarwinds Orion >Documents Support>Orion Diagnostics. it will create a zip folder on you desktop > Unzip > go to DB and Node.xls Now you have all the nodes with Node id in one file xls . 

Hope this will help http://www.solarwinds.com/CirrusDocs/wwhelp/wwhimpl/common/html/wwhelp.htm?context=CirrusDocs&file=CirrusAdministratorGuide.1.116.htm

Hi Jbruyet The reason no one asking is . Orion is quite flexible and gives you the option to "Customize Menu Bar " You can create your OWN Bar and Assign to any TAB per User . Menu Bar to Customize Any menu bar can be assigned to any tab. Menu bars are assigned to tabs per user.

Thwack Feature Request forums are here: http://thwack.solarwinds.com/community/feature-request_tht. Create a post titled “FEATURE REQUEST - Name of the Feature Request” and detail your request including case number. These forums are monitored by our Product Managers. This will allow other customers to voice their opinions…

There is lots for free training available you can check the below pages. Tips and Tricks for Managing Traps and Syslog in Orion NPM NPM Video Zone * Thwack Videos * SolarWinds Network Performance Monitor Overview * NPM Video Training Playlist * Introduction to NPM * Bandwidth Monitoring with SolarWinds Bandwidth Analyzer…

:-) Apologies for the delay .... Here is your solution you need to bring the NIC as Primary . Orion will only look into the Primary NIC and will use available nic as primary . Please go ahead and change the settings in Orion server. 2003 server / XP support.microsoft.com/.../894564 for 2008 server.…

Please follow the KB and this issue will be resolved. You have to allow SNMP to reach all the OID in order to access resources . http://knowledgebase.solarwinds.com/kb/questions/1315/Enabling+SNMP+on+VMware+ESXi,+ESX+3.5+Server,+or+ESX+4.0+Server Let me know if this helps, or if you require any further information.

I think you need to open a support ticket with SolarWinds your Orion diagnostics required. 

You will need to have SA level account / or DBcreater account on SQL in order to create new Database. see below full details. http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/js/html/wwhelp.htm#href=OrionPHDatabaseAuthentication.htm Installing SQL Server & Database Connection required during installation…

Once you will have the Variables in email you should be able to see the details within email as per Zak . Included few you can copy paste directly editing your Alert using Advanced Alert Manager. Or can create using "Insert Variable" Node Name : ${NodeName} Node IP Address: ${IP_Address} Node Status : ${Status} Alert Date…

Please note if you have additional poller you need to update same version on all pollers. Replace following files and run a repair on APM from Add/ Remove programs Once done try to unmanage application and re manage to check the APM status is correctly updating. and try to delete again . let me know if this corrected the…

You can create or Modify existing Alert for Volumes > Send an Email to your Helpdesk > Helpdesk will create an Automatic Ticket for you for the owner of the asset . Will this work for you ?

The discover is seeing these devices as new, as it's actually rediscovering the same subnet/IP Range/etc. The reason these are marked as new is because to the discovery they are new. The discovery isn't checking against the database for nodes during the discovery process. It only checks against the database when the…

Hello James Lets first address your "I've been asked to monitor CPU and Memory" issue here . Do you see CPU / Memory option when you do List resources to the Node in Orion ? Can you share the screen shot of List Resource from this node ? Here is the post in details how we get the CPU from the Device. Multiple CPU Count for…

I think its due to network latency ? You can increase the status polling frequency to every 10 second in this way Orion will be sending ICMP request every 10 Second so it wont be down unless its really DOWN as it has to If this wont workable solution then configure dependency as below…

If by default there is no resources listed . You can run SNMP mib walk and monitor get the OID and setup the Universal Device Poller to monitor required . http://knowledgebase.solarwinds.com/kb/questions/3145/SolarWinds+SNMP+Walk%3A+A+new+tool+for+collecting+SNMP+MIB+walks…

I would use the below logic to exclude the "Unmanaged " nodes as the SNMP polling will be ignored for nodes marked as UnManaged. You can also use the same SQL Query to get Alerted when the Node will not be updated for SNMP Polling. ////////////////////////////////////////////////////////////// SELECT * FROM Nodes WHERE…

Please Note : Upgraded Network atlas will not work with the version of NPM 10.4 you currently have . Compatible version is always available on the same Orion server RDP your server and get the compatible version from there. C:\ProgramData\Solarwinds\Installers SolarWinds-Orion-NetworkAtlas.exe

The following is a SAMPLE MINIMUM recommendation so you can add or subtract these according to your own needs. Hardware Recommendations for Orion Servers > NPM SLX /NCM DLX /IPSLA 25 Server CPU Quad Core Processor 3GHz or better HD Space 20 GB Memory 8GB…

Next time use the below post i am sure will help How to Verify Orion / Kiwi Syslog receiving (NetFlow port 2055) / (Traps port 162 ) / ( Syslog port 514 ) Traffic on …

Direct Download Link below. Download updated License Manager http://solarwinds.s3.amazonaws.com/solarwinds/Release/LicenseManager/LicenseManager.zip

Yes it will not remve via add/ remove program. go to your registery / find the "Nework Configuration Manager Plugin " and remove all enteries . This will go away from the Add /remove program and you will be able to upgrade.

sysUptime reports time since ‘last snmpd restart’, Orion will determine if a device has rebooted by monitoring the sysUpTime on a device. If the value resets back to 0 and the device is still responsive then Orion will assume that the device had just rebooted. Sysuptime which Orion see as “Last Boot" is got as follows:…

Is your SQL & all Polling engines are in same time zone having same time sync ?