FormerMember ✭✭✭

I don't blame you this sounds annoying. This should not happen and doesn't in most environments. Could it be a password change issue on the service account used to monitor these IIS servers? Or security software stopping SolarWinds accessing the IIS servers for some reason until you manually request access again? All you…

There may be a predefined NCM report already that gives you this. If not you can edit a predefined report and generate your own. https://documentation.solarwinds.com/en/success_center/ncm/content/ncm-access-reports.htm If you look at the resources in the report you can then add the resources to a view and create a noc view…

Have you tried 1 instead of 100?

Most likely this issue that I have experienced before : solarwindscore.my.site.com/.../Unable-to-retrieve-the-URL-for-scheduled-PDF-report-Page-not-working

[quote userid="310468" url="~/groups/academy/f/scp/102504/error-processing-e-mail-notifications"]Mailbox move in progress[/quote]Sounds like there is a Microsoft issue here and it does need looking into, however if you test the mail and you receive your mail then all is probably well. As it says : [quote userid="310468"…

This is where you need a down nodes report sending out in the email. So create your down nodes report and simply attach it to your email and send it out on a schedule say once a day.

Yes view or report its the same, custom table time, add in node name, application name, component type and group by node name. Easy takes five mins.

Why temporarily? What's the plan for the future?

Yes I think we need more information before we can help here don't we?

Which SolarWinds product are you planning on using?

Use this simple report, schedule it once a day to your mailbox. It works and tells you exactly which nodes have lost the ability to SNMP correctly. Nodes With Statistical Polling Issues One of the first things I do is set this report up for customers so that they are assured that SolarWinds is monitoring correctly.

Yes I keep spotting them too. Very annoying. They don't even buy licenses. How do they get past the user registration?

Oops I'll delete my pithy response to the silly spammer.

This must be the standard SW answer. It is a good start but won't always be correct. You did well to get them to commit to this answer. I will utilise it as a starting point in future too.

I have had similar questions many times. Increasing the polling frequency to 60 seconds can sometimes slow polling down because the polling queues fill up and if you haven't got enough polling engines to cope with the increased polling then polls may stay in queues. It's all about spreading the load. This problem only…

Exactly what I thought. I have suspicions that they haven't got netflow. You wait till they ask how much room flows take up?

They ask simple questions expecting simple answers and what we give them they will never be totally happy with.

I think it should be a prerequisite for all of us to have YouTube channels.

You also reminded me of the time a capacity manager asked me to estimate how much bandwidth i'd need to monitor 10000 servers? I went back to him with a plethora of data requests. We never got to that answer...

Spot on Adam! In my experience it is about testing each node as you add them into SolarWinds. Some nodes can generate a lot of database information and overwhelm the network with traffic. I've had an instance of SolarWinds running on a virtual host with loads of other very heavily utilised apps servers that suffered from…

wireshark is your friend! https://www.solarwinds.com/free-tools just looking through SolarWinds free tools to see if they have their own packet monitoring tool? TracerouteNG only gives you percentage loss, so i'm not sure that would work.

I had a "capacity manager" "friend" who used to ask me awkward questions during installs like this just because he wanted to make sure his rather dodgy network would not be overwhelmed. Shoe string budget resulted in constant outages.

Maybe its just one you did last week?

First question I would ask is why they want to know? Because maybe we can tailor our answers to their actual reasoning rather than answering the questions they think they want answers to. This sounds like a typical frustrating question from a user trying to "slow down" a SolarWinds install or who thinks another product…

I wonder why you are editing this sys info? I've had similar happen when i've re-ip'd servers and the devices that come in to use the IP addresses of the old devices took ages to update the Sys info. So it could just be a device timing polling issue. They used to say in the old days go and have a cup of tea and wait a few…

Sounds like you need a service wrapper here. I do this for any new service that is stood up inside environments. It isn't really something you want to automate and is a fair amount of hard work to keep it updated. As Adam pointed out getting your views and resources right is critical. The way I would do it is to use Orion…

Check the checkbox next to the sensor and Edit Thresholds. You can then manually set each threshold.

Use the statistical node polling report. This will tell you if your nodes are not responding correctly. I often come back to this report. Nodes With Statistical Polling Issues 

I think this would work too. Or you could setup a report to e-mail you once a day with a historical list of logins for the day.

Create a new view. Assign it to the second tab. Add a network device resource and sort it by type. What I would be tempted to do is filter the view by type too so that nothing else shows up in the view apart from network devices. You could also put some top ten devices in there and a list of devices with problems.