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 Take a look at this.

I'd also be interested in this.

the point it fails is "Updating Information Serivce"

The tasks look like they are more like a template that can kick off tickets ad-hoc. I am trying to figure out how to schedule a ticket creation. Specifically this is for managing customer license expiration. For instance, we have several customers using a piece of software that expires annually. We'd like to create a…

I am trying to get this to work as well. We need to setup a recurring ticket or task element that should repeat annually.

Hey there, The amount of storage in days is of course related to the size of stuff you get per day. No two deployments are alike which makes a number hard to predict, but since you're deployed we can learn about your data empirically and make some extrapolations. On to the science... That disk space (what you're most…

As it is right now, import/export is the only way, but I believe there are a couple of feature requests over in Log & Event Feature Requests about more easily sharing configuration settings (filters/searches/dashboard) in a more built-in way. From the left hand gear (the one next to "Saved Searches") there's an "Import…

On this one, open a ticket.

Is APM still installed? Or do you have it and then uninstall it? Try re-running the config wizard. If that doesn't work, please open a Support ticket and reference this thread.

ttl, What do you see if you go to explore > nDepth? Are you getting a red band that says something like "username must be specified"? If so, it sounds like you've been hit by an issue we've encountered a few times with the upgrade. Rebooting your LEM appliance will fix it (has to be a reboot, not just a service restart).…

I've been doing some additional digging in to this and at least for me I think I've discovered one of the issues with the original device template that we've all been using. As mentioned above I'm using a UTM-1 appliance running Splat + R75.40.... The command in the device template reads: <Command…

Here's a more extensive, yet not exhaustive look at what's new post upgrade: POST THWACK UPGRADE 2016 - WHERE'D YOUR STUFF GO?

So after more investigation - If I configure one of the non-working devices as SNMPv3 noAuth noPriv Solarwinds picks it up just fine - As soon as I do Auth noPriv or AuthPriv SNMP fails. The crazy thing is that the devices that never stopped polling are set to AuthPriv and are working just fine. Maybe that will give…

 We have a very similar setup, but our QOS does not kick in until the circuit hits 75% utilization. Currently, we just have alerts set up for that 75% threshold. Beyond that, we are currently only able to get subjective feedback from our remote users. True measurements of the QOS performance would be nice. Doug

To follow up a little, the tricky part of this will be that it has to be two different event types to trigger the rule. Check out the other thread for the basics, but basically you'll want: VPN Down EXISTS VPN Up NOT EXISTS VPN Down.Source?=VPN Up.Source? (some way to identify a unique tunnel that has gone down if you have…

Hey Cris, The first place I'd start is with the "Getting Started" section in Ops Center, which has some videos that'll help you figure out how LEM works and where to find things. Generally what you want to do is: * Get data coming in from devices by sending their syslog to LEM* Configure those product integrations in…

No. We don't collect that data. You might be able to get it with a Universal Device Poller, if it's published in a MIB.

Victor, I see you've been posting a lot of very basic APM questions on thwack. I think we should hook you up with a Sales Engineer who can give you a thorough demo and detailed answers one-on-one. Please send me a direct email at denny.lecompte@solarwinds.com, and I'll connect you to someone in your region who can answer…

Hi, Have you received any answer on this? Thanks, Nuno

I've been looking for an answer to this question myself. I can only assume that they use a hardcoded DB of public IP addresses pulled down from ICANN or the like. Wish we could edit it though.

The best way to tell is to find an OID you know that your Nortel responds to and then create a UnDP poller for that OID. If it comes back with the name and description of the OID, then it's in your NPM database. Best to read this KB: SolarWinds Knowledge Base :: How do I add a MIB to the SolarWinds database? How do I add…

Hey! In NPM, have you tried to go under: Admin > Views by Device Type > Locate the Dlink 3200 APs and set them to "Wireless Autonomous AP"? If the Dlink APs are supported and you're using SNMP to monitor these APs, you should be able to do this.

Have you tried the Syslog Summary resource? I'm not sure if it's exactly what you're looking for, but it might provide what you need.

Thanks all ...I originally didn't see a sample specific to that verb and I didn't make the connection the Alerts (Wiki) page was talking 'also' about for Python usage being that Python(orionsdk) has it's own GitHub page/download/etc.... It finally clicked after see a comment from tdanner in a different post (someone using…

Same issue here though we're running SAM 6.9.0

I find that many of our webapps (including Orion) work much better in Chrome. We are on IE 8 still, which may contribute to the problem, but for whatever reason Chrome is SIGNIFICANTLY faster. 

UPDATED: I figured out my question. Hopefully this helps others.. and possibly we can get samples with explanations updated in the SDK. My original syntax: aliases = swis.invoke('Orion.AlertActive', 'AppendNote ', value ,'TEST') # value gets assigned as my AlertObjectID print(aliases) ...First.. I had an extra space (…

I also agree. We have multiple groups starting to use the Orion suite and the lack of user access administration is becoming more apparent. Alert manager, trap viewer, etc. should all be available via web browser with access rights managed in the user accounts. It would be a great help both to us and the growing interest…

Agreed. This is a critical piece to help segment the application- I don't want multiple teams with RDP access. I want the App guy to take care of app monitoring and alerting, the network guy to do the same, etc.

My apologies if you arleady know this, but just in case: Does your account have permission to clear events?