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If the issue is still true after upgrading Orion and the Wireless Network Monitor to 8.1, then please open a ticket so that we can hotfix it. 

have you tried to use the time window within the alert window so it only alerts dring that time frame? i would love to be able to set support windows on devices as i have a multi-customer Orion but i don;t think we will ever get it

Did you see the British Nuclear Missile Submarines run on Windows XP? bit worrying... some in the military say its the Windows XP / Nuclear Submarine edition, so its security hardened, but i'm not so sure about that at all.

Make sure the "SolarWinds Job Scheduler" service is running in the services list. If it is not running, or having problems, you may get that error message. If you can start it and it runs fine, great. Otherwise, I'd open a support ticket.

I figured it out. When searching using username fields you need to use "userName" with a capital N even though the username field in the results isn't camel case.

I branched this off to its own discussion so that in case others are experiencing it they can find it more easily We haven't been able to reproduce this in the lab since you reported it, so we're not quite sure what's going on. Our best guess is a different configuration or policy (AV even) than we're testing against. Did…

OR... the : or * may be killing it. Just try "^!Startup config saved at" You don't need the wildcard and the special character may not be kosher...

Check the spacing on the config. I backup running configs and the only thing I've had to filter out is "^!Time"

That's not natively possible in Orion but if you have Cisco kit then the IPSLA module would be of use: http://www.solarwinds.com/products/ip-sla-monitoring/info.aspx

Amazingly still no answer and no resolution. I am very close and will provide the query and methodology very soon.

I'm having the same issue. What's interesting is that it found all my servers in the subnet I searched but none of my desktop machines. I've already opened a ticket and we will see what happens.

You should be able to manually change the colors in NetPerfMon.Charts. Find the chart you want, and edit the value in <Color> under <Subsets>.

kkennah, Would you be willing to share your SQL statement that you utilized in order to achieve this?

Thank you for the information.

This is a known bug that is addressed in 8.5.1. 

Anyone have an answer to this, I have the same question, thanks.

Hi hany helmy, 1. The issues with the sysperinfo table are concerning but I'm curious if these problems stem from outside the tool, can you do a SELECT * FROM SYS.SYSPERINFO? What about as the DPA / Ignite monitoring user? I shot you an email from our ticketing system with other troubleshooting as well for the rest of the…

can NPM (or Lansurveyor) discover devices behins a public VPN network cloud like IP_VPN or MPLS If SNMP will go through it, we can discover, but we don't have any special command.

I figured this out. Turns out there are actually 3 reports in NCM (Memory in Cisco devices, Flash memory & flash file system) that can give me the information I need. I need to work a little magic with Excel to combine them all into one single report, but essentially there was no need to build any new reports or SNMP…

i have the same issue. any body can help? many thanx.

Hi juniordev, I assume you're talking about the Popular & Recent Content on the hope page of thwack. You can see that some of the polls are created in the User Polls group, while others, depending on their content, are created in specific product forums. What you see on the home page is actually an overview of the recent…

I asked for this functionality a long time ago when the web console took over, but no joy i am afraid

Can you use the Windows native log forwarding to get your logs to a system that you can install the agent on - e.g. https://www.petri.com/configure-event-log-forwarding-windows-server-2012-r2 ? What you're asking, importing an event log, isn't something LEM has natively done, and if you can't do it frequently enough the…

Can you elaborate? I don't understand the SQL query comment. Where are you querying SQL? If this is a MIB, you can use the Universal Device Poller.

Check the security tab for the SNMP Service in windows

The fix got posted about a week ago: http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtq86186 Short answer is upgrade the code to 15.0(2)SE

By the way you can't telnet to 161 to check access - SNMP uses UDP and the telnet command attempts to make a TCP connection. You could conceivably telnet from the router to SolarWinds on 162 to see of the trap port is open in that direction. << This (TCP/162) doesn't seem to work for SOLARWINDS as it doesn't seem to have…

NG, #1 - Yeah, you're doing it right but unfortunately, the ability to select specific interface ports on node discovery is not possible now. It sure would be nice to have this flexibility added. #2 - Manage Nodes page > Interfaces > Group By > Status. Should get you what you're looking for.

Has there been any training material released for the new alert manager? I'm just trying to get a basic temperature alert on a device and I can't figure it out. In the old system I could have done it in five minutes or less. Not to mention I had to go in and re-format all my custom alerts. It would have been really nice to…

Updating with the answer, replace whd_text.png and sw_logo.png with the images of your choice. They are located here: For windows C:\Program Files\WebHelpDesk\bin\webapps\helpdesk\headerbar Linux /usr/local/webhelpdesk/bin/webapps/helpdesk/headerbar MAC Library/WebHelpDesk/bin/webapps/helpdesk/headerbar