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  • Hello jnelson, You can query the ipMonitor SOAP interface. The following page has more: http://support.ipmonitor.com/devdocs/706bd93851694ff2827c057e930b0dbb.aspx Alternative, if you are not to good at coding, you could use the Multi-Status view tool to help build an ASPX page that you can host within IIS. See following…
    in Custom NOC View Comment by Fodome August 2012
  • Hello Jdretan, Looking at the script, it appears to accept number of seconds as a whole number (Integer). This means that decimal numbers will not work. Having that said, can you try setting the Seconds to '1' and see if that works more reliably. Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 ||…
    in Issues with Time Difference script Comment by Fodome July 2010
  • Hello ErikD, Out of curiosity, if WMI works from ipMonitor, why not use it instead of RPC? If you wish to use RPC, try the following test from the ipMonitor system and see if it works: * Open a CMD prompt. * Type "Runas /user:[local_account] cmd.exe" and hit Enter. ***where [local_account] is the local account on the…
    in RPC to server in diffrent domain Comment by Fodome July 2009
  • Hello Hexnut, The idea to have 2 drive space monitors (one for 10% free space and another for 5% free space) would be required if you want to get an email at 10% free space and an SMS text at 5% free space. On the other hand, if you are simply trying to avoid the text pages at 2 AM, simply set the schedule of the text page…
    in Multiple Drivespace monitors per disk? Comment by Fodome June 2014
  • Hi Rangaraj, That is exactly what ipMonitor is designed to do. It monitors resources, alerts upon failure and provides historical reports. Feel free to download the free trial from here: http://www.solarwinds.com/products/ipmonitor/ Sincerely, Chris Foley • SolarWinds • Technical Support Office Hours: Mon-Fri 8AM-5PM EST…
    in Need to identify ping tool with alert and reporting Comment by Fodome July 2012
  • Hi Andrew, At this time there are 2 ways to extract statistical data from ipMonitor's binary database: 1. Email Report publisher 2. Disk Report Publisher More on ipMonitor Report Publishers is found here: https://support.ipmonitor.com/helps/ca8de074c0e342ca9b1929c96b65eb93.aspx In order to extract report data using…
    in How can you obtain the raw data which makes up a report? Comment by Fodome October 2008
  • Hello Derrick, A. Within the Mass-Edit, use the following: SmartGroup Filter Rules: 1. "Add" Monitors where "property" "Type" (Object Type) Matches regular expression: "drive". Replace Using Change Rules: 1. Replace "Minimum Threshold" by "Overwrite". Replace with: "10" ***The "Minimum Threshold" object is in the "Resource…
    in Mass-Edit Disk Space Monitors Comment by Fodome April 2009
  • Eric_tempe, What is the executable you are running and what parameters are you passing it? If you login to Windows using a new account and run this command, are you prompted for anything that might be session or profile based? Have you assigned a Credential to the Monitor? If so, is this Credential pointing to the same…
    in External Process Monitor Comment by Fodome May 2010
  • Hello Chaldz, These values are updated if and when the system is rescanned using one of the following methods: * Add New Device -> Rescan (when prompted) * Scan network -> Previous Scan results -> Select the Device and click Rescan. You can also manually update the Device's Properties by switching the "Property Refresh…
    in Refresh values on rescan Comment by Fodome August 2009
  • Hello Kml57, The answer to your question depends on the type of modem you have. -If you have a regular a modem that is plugged into a phone line, you will want to use the SMS Text Pager: TAP or UCP (depending on your geographical location and provider) Action. This Alert Action will dial into your service provider's SMS…
    in How do I setup alerts to send text messages? Comment by Fodome August 2009
  • Hi pshankland, Using the ipMonitor Configuration program, try switching the user account from LocalSystem to a different Windows account. After you OK everything, reopen the Configuration program and switch it back to "LocalSystem". If this fails to help, I recommend opening a support case using the following form:…
    in Credentials Problem Comment by Fodome May 2008
  • Hi Dlglsupport, Virtualization monitoring is better handled by our higher-end application; Orion NPM. More on this is found here: http://www.solarwinds.com/products/orion/virtualization.aspx Sincerely, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 |Direct:512.682.9385 |Fax:512.857.0125 network…
    in Citrix Comment by Fodome December 2009
  • Hi Little_Luck, The following article explains how to do this: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1079 Let me know if you have any questions regarding this. Sincerely, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 |Direct:512.682.9385 |Fax:512.857.0125 network management…
    in IP Monitor 9 - Event Log Monitoring Comment by Fodome April 2010
  • Hello Jfschneid, What type of Monitors are failing with this error and what communication method are they using? My guess is that the Monitors that are failing are using SNMP as their communication method and occasionally the SNMP requests or responses are getting dropped. As a result, ipMonitor fails to get a response and…
    in Monitors randomly failing Comment by Fodome August 2012
  • Hello Bretcollins, This is a strange one. Here's what I suggest: * Go to the Devices -> All Managed Devices. * Click the Device in question. * Click the Monitor you wish to delete. * Once on the Monitor's settings page, note the ID value within the address bar (not to be confused with SID) * Click Delete. * Once ipMonitor…
    in Removed Monitors Come Back Comment by Fodome May 2010
  • Hello Eric, Disabling the User Inactivity Timeout is not currently possible nor should it be necessary in your case. As the NOC view (as well as any ipMonitor page that has the little flashing orange squares) auto-refreshes itself, it should keep your ipMonitor session alive. As a result, no session expiration should occur…
    in User Inactivity Timeout Comment by Fodome October 2008
  • Good day pgordemer, The subnet groups will provide the list of Devices which have an IP that falls within the specified IP range. Keep in mind that if the IP of the system changes, the IP within the Device's Properties must be updated. In order to accomplish this, simply go to "Devices -> All Managed Devices", select the…
    in Change Smart Grouping Subnet Comment by Fodome September 2008
  • Hi Chris, The first 2 columns represent the Availability percentage and Coverage time for whatever period you are currently viewing. The 3rd and 4th columns represent the same information, but for the last 3 months. So if we take the first row of your report, I can see that the monitor has no availability or coverage…
    in Reporting - vs. 3 months Comment by Fodome February 2010
  • Hi Sindan, Simply use the %DateISO auto-split value within your log file path. As a result, Kiwi Syslog Server will write a new file ever day called yyyy-mm-dd.txt. More on auto-split values is found here: http://www.kiwisyslog.com/help/syslog/action_log_auto_split_values.htm Hope this helps. Chris Foley | Support…
    in Kiwi syslog individual log file daily Comment by Fodome September 2011
  • Hello Kml57, Alerts can be configured based on Devices, however in the end, the Actions within the Alert are triggered by the failing Monitor(s) contained in the Device. Having that said, assuming the Alert Action's "Failure Message Text" box has the "%monitorstatus%" token, it should provide the failing Monitor's "Last…
    in How do I create e-mail alerts for each item being monitored? Comment by Fodome August 2009
  • Dailycer, The first thing you'll need to do is get Customer Service to reset your license. You can reach them at 1.866.530.8040. Simply go with option #1 for Customer Service and then option #1 for license resets. Once they have reset your license, try relicensing your ipMonitor 9.06 installation using the usual method.…
    in IP Monitor 9 license issue Comment by Fodome February 2012
  • Hello Brian, Some of our clients are successfully doing this using the Drive Space Monitor with WMI as the Communication Method. The only problem with this solution is that there is an issue with the WMI Performance class being used where the total drive size is much much higher than it should be. As a result, the % free…
    in Monitor Mounted Volume size Comment by Fodome May 2010
  • Hello Florrieford, You can use a Clean-Up schedule to delete files of a certain age. More on this is found here: http://www.kiwisyslog.com/help/syslog/clean_uptask.htm Alternatively, you can also simply zip them up using an Archive Schedule. More on this is found here: http://www.kiwisyslog.com/help/syslog/archivetask.htm…
    in Purging the Kiwi Syslog server logs after a certain time period ? Comment by Fodome March 2012
  • Hello Jim, Assuming both Monitors/Devices have been added to an Alert and that the Actions within the Alert have the following boxes checked, the result should be what you are looking for: -Send failure notifications -Send recovery notifications If and when Unit A fails, a failure notification should be sent. At that time,…
    in IPmon 9.01 monitor for availability of either of two devices Comment by Fodome June 2010
  • Hello C2computer, Can you possibly open a case for this issue? Simply use the following form: http://www.solarwinds.com/support/ticket Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com
    in IP Monitor v10.0 build 1363 - Cisco MIB/Problems/Cannot Scan Routers with SNMP Comment by Fodome October 2009
  • Hi Wildchubby, Simply use the Directory Monitor. To add it: * Click the Devices tab. * Click "All Managed Devices" * Click the Device that has the directory you wish to monitor. * Click "Add -> Add New Monitor" * On the left-hand side, click "Windows" * On the right-hand side, click "Directory" * Enter the UNC path leading…
    in Monitor Folder Size Comment by Fodome December 2010
  • Good day, Here's what you do: 1. Go to the Devices tab. 2. In the left frame, click on "My network" 3. In the right frame, click the Add button 4. Select the "Add New SmartGroup" link 5. Configure the SmartGroup as follows: -Name: All Monitors -SmartGroup contains: Monitors -Start with: All Monitors -Remove the SmartGroup…
    in Display list of monitors instead of Devices or Groups? Comment by Fodome July 2008
  • Hello Batessmart, Essentially you need to repeat the following article for every account you wish to check Email delivery for: http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=925 You also need to create a Credential which points to the domain account that corresponds to the mailbox you are checking. The fact that…
    in MAPI User Experience + Multiple Exchange Servers Comment by Fodome September 2009
  • Hi Rowantroy, The dashboard within ipMonitor 8.5 basically brought you to a page where you could flip to full screen mode and then switch between Details View and NOC View. These views are available if you click the "Devices" tab and then click "NOC View" on the top-right grey bar. From here, you can click "Page Settings"…
    in Settings for This Page Comment by Fodome June 2010
  • Hi kckc, You can, but we don't recommend it: http://support.ipmonitor.com/faqs/50d6a516b6f34ef2849362378ba7c89c.aspx All credentials based on Windows authentication will be disabled if you install on a domain controller. Sincerely, Chris Foley | Support Specialist SolarWinds | IT Management, Inspired By You…
    in Can I install IpMonitor on Active Directory machine Comment by Fodome June 2011
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