Fodome

Hello mcahren, Sounds like you would need to run psexec on the ipMonitor system and have it run the command with it's parameters on the remote system. More on how to do this is found within the following Thwack post: Let me know if you have any additional questions. Chris Foley - SolarWinds - Support Specialist…

Hello bmurching, If I were to make an educated guess at this issue, I would say the SNMP value coming back is wrapping around at 2^32. In your scenario of 70MB/sec, it is likely wrapping around every 55 seconds or so. Try setting the Monitor to test every 10 seconds instead of 60 and test again. Let me know if the stats…

Hi wneilson, It sounds like Internet Explorer is tripping on something, but just to be sure, can you check to see if the "SolarWinds Discovery Service" service is running. If this service isn't running, ipMonitor will wait a long time for it to discover devices. Also, can you perhaps try scanning your network using…

Hello mikeyjay, Sounds like your Kiwi Syslog Server is behind with the processing of messages. In order to confirm this, go to "Manage -> Debug Options -> Get Diagnostic Information". Within the Syslog_diagnostics.txt file, scroll down to the "Message Buffer Information". What are the 'Message Count' and 'Message Count…

Hi Raidmeuk, This is normally due to invalid information specified within the Credential being used. Try opening the Credential by going to "Configuration -> Credential List" and clicking the "Reinitialize" button. Once this is done, reenter the username using of the following formats: For domain account: * domain\username…

Hi Grant, I'm not sure about SNMP Traps, but normally the following OIDs are used with the Custom SNMP Monitor to monitor various items: For Compaq/HP Servers: * 1.3.6.1.4.1.232.6.1.3.0 - System status * 1.3.6.1.4.1.232.3.2.2.1.10.6 - Raid status * 1.3.6.1.4.1.232.3.2.2.2.1.5 - RAID accelerator status *…

At this time it is only possible to insert your own image into the Configurable reports. Information on how to do this is found here: https://support.ipmonitor.com/tips/5459ceda489a48a99af0e26b4ff04097.aspx Inserting your own image into the ipMonitor Dashboard is not possible. Fodome

Hi Joshua, Are you able to get sound by clicking the play buttons on the following page: http://www.zwitserloot.com/files/soundkit/soundcheck.html Are you able to get sound using a different computer? Different browser? Let me know Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125…

Hello Pjscott13, At this time it is not possible to report the values returned to an SQL query within a report. This has been requested as a feature request in the past and is being considered for possible implementation within a future version of ipMonitor. If you need this type of feature now, it should be possible using…

Hi Pirulo, It appears you are trying to get the executable to run on the remote system. This would be like going to start -> run and running \\server\path\script\inetrestart.exe. No matter how hard you try, the exe will always run on the box you are on. In order to have the exe run on the remote system, you will need to…

Hello Jackkang, Windows is limited to 3975 TCP connections open at any given time. A connection is used for every syslog message forwarded. You will need to either change your "Forward to another host" action to use UDP or increase the number of TCP connections that can be handled and/or decrease the Wait Times for TCP…

Hi OTD, Make sure the Ping Monitors (or any Dependencies) are set with timing settings at half of what the Members are using. In other words, if the Device Members are testing every 300 seconds, set the Dependencies to test every 150 seconds. This way, the Dependencies will fail and reach a Down state before the members.…

Hi Global-e, Simply use the script found on the following page: You can trigger it using ipMonitor's External Process Monitor. Sincerely, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com

Hi ahassiotis, When you get to the Network Scan results, where it says 'No devices have recently been found', do you see a JavaScript error at the bottom-left of your web browser? If you are using Internet Explorer, this will be a yellow triangle with an exclamation mark. If so, can you double-click and tell me what it…

Hello Josh, At this time there is no feature that allows you to simply export a list of Monitors you currently have configured, however, there are a few things you can do in order to get you close to what you are looking for: 1. From the Reports tab, create a report for the Monitors you wish to list. On step 2, for…

Hello Andrew, You could accomplish this using the Mass Edit Tags feature. For tags called 'analystname' where you want to replace Bob with Doug, you would use settings such as the following: Start with: No Monitors SmartGroup Filter Rules 1. Add Monitors, where tag is 'analystname' Matches regular expression: \i.*bob…

Hello cgtech, Do the 2 remote networks share the same IP range? In otherwords, is there a system in network A that has the same IP address as a system in network B? If so, I can see this being the problem. It would be like trying to ping 192.168.1.1 when there is a system in both networks with that IP address. To get…

Hi BackDoor, The ADO (SQL Connect) Monitor will simply connect to your SQL server installation, login and then disconnect. On the other hand, the ADO - User Experience (SQL Query) Monitor will connect, login, perform the specified query, expect specified results and disconnect. Having that said, as you are getting an error…

Hello jjohnson, I recommend opening a support case for this one. Simply use the following form: http://www.solarwinds.com/support/ticket or contact us directly by phone. Sincerely, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com

RonaldNutter, Make sure of two things: 1. You don't have another Rule with a Display action writing to the same Display. 2. Your IP address - Simple Filter does not have the "S" (for Substring) enabled. Otherwise, the filter will also match "110.1.1.2", "210.1.1.2", "10.1.1.25", "10.1.1.223", etc. because they all contain…

Hello serversupport, To my knowledge this is an impossibility. Only logged in users see mapped drives, locally. Services, such as the ipMonitorSrv service, cannot see mapped drives locally or remotely. The only thing you could monitor that is remotely close to this is the availability of the UNC path…

Hello Cosmin, ipMonitor's Ping Monitor can be used to monitor the Router's availability. In order to monitor the traffic on each interface, simply use the Bandwidth Monitor. The only requirement for this Monitor to work is that the SNMP agent on your Cisco Router be configured, running and accepting SNMP queries from the…

mlan, The error seems to indicate that you are sending too many messages to the Kiwi Syslog Server all at once. Can you possibly go to "Manage -> Debug Options -> Get Diagnostics Information" and post the contents of that file here for review? Thanks, Chris Foley | Support Representative SolarWinds | IT Management,…

Hi Fauzan, Instead of comparing monitor counts based on status and directories, I would like to compare the licensing information between the 2 installations. Here's what I need you to do: * Login to your ipMonitor 8 installation. * Click the Dashboard icon. * Click the "System" tab * What does it says for "License" within…

Hi Scott, This behavior will be changed a little in the next release in order to give you back the ability to not create the Device in any group (other than "All Managed Devices" of course). The workaround now is to simply highlight all the Devices from the "My Network" list and click "Delete -> Remove from Group". The…

Good day jjohnson, The addition of MIB files to your ipMonitor SNMP database does not add any OIDs to ipMonitor's Discovery Engine and is simply to help you find the OID required to monitor a specific resource. This is done via one of two tools on the Configuration tab: * SNMP Tree * SNMP Search The usual steps are to use…

Hello Andrew, The fact that it can get Bandwidth information confirms that SNMP communication is successful between the 2 systems. Therefore it appears to be one of two things: 1. The required SNMP agents (such as Net-SNMP) are not installed on the HPUX system. See if you can get a response to any of the following OIDs…

Good day Stevenchow, There is a good collection of Juniper MIBs you can compile into a custom SNMP database for your ipMonitor installation here: https://www.solarwinds.com/customerportal/ipmonitor.aspx If you have any additional questions regarding this, please do not hesitate to ask. Sincerely, Chris Foley - SolarWinds -…

Good day OzBob, In order to park your license, simply proceed with the following: * Open a CMD window * Go to the \ipMonitor7\ directory. * Type "ipm7config -park" This will start the wizard in order to park your license. Good luck Chris Foley

Good day Prossouw, This is currently a known issue with ipMonitor 10.5 and interfaces that have no Ethernet address. A hotfix should be available very soon. In the meantime, can you possibly open a new case via the following form so that I can send you a new executable to test: http://www.solarwinds.com/support/ticket…