Fodome

Comments

  • Hi Fauzan, Keep in mind that some of the Web service extensions (such as the one for .NET) are disabled by default in IIS 6. Having that said, you likely need to go into the IIS Management Console, click on Web service extensions and make sure the .NET frame web extension is allowed. More on this is found here:…
    in Problem in Setting Up ipMonitor Multi-Status View Application Comment by Fodome September 2007
  • Hi Fauzan, The errror "Page not found" can be due to a few things: 1. Your World Wide Web Publishing (W3SVC) service is not started, therefore, IIS is not listening on http://0.0.0.0:80 and serving pages. In order to test this, create a file called test.htm with the following content and save to c:\inetpub\wwwroot\ (or the…
    in Problem in Setting Up ipMonitor Multi-Status View Application Comment by Fodome September 2007
  • Hi, Can you possibly reply via the case and not via this Thwack post. We can put the solution here once we find it via the case. I tried calling you but you were unavailable. Can you possibly call me back today at the direct number I left on your voice mail? Thanks again, Chris Foley - SolarWinds - Support Specialist…
    in Creating alert for windows 2008 R2 Server Comment by Fodome August 2010
  • Brock.c, Can you kindly open a case using the following form so that I can link it to the issue I have submitted to the R&D department? http://www.solarwinds.com/support/ticket Thanks in advance, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified |…
    in IPM 8.x / 9.x does not pick up changes with daylight savings. Comment by Fodome March 2009
  • mstampfle, Is the Windows account that you replicated on both systems a member of the local Administrators group on the both systems? The error indicates to me that it isn't. Let me know, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com
    in Creating alert for windows 2008 R2 Server Comment by Fodome July 2010
  • mstampfle, Sorry, you need to add backslashes to the address. Try this: sc \\10.239.xx.xxx query Let me know, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com
    in Creating alert for windows 2008 R2 Server Comment by Fodome July 2010
  • Mstampfle, As you have now replicated the Windows account on the ipMonitor system, can you try the steps I had provided again: 1. On the ipMonitor system, open a CMD prompt. 2. Type "Runas /user:[username] cmd.exe" and enter. ***where [username] is the local account that exists on both ipMonitor and Remote systems. 3.…
    in Creating alert for windows 2008 R2 Server Comment by Fodome July 2010
  • Hello Rangaraj Gunasekaran, It sounds like this system has already had Toolset installed. Can you try installing it on a different system? Let me know if this helps. Sincerely, Chris Foley • SolarWinds • Technical Support Office Hours: Mon-Fri 8AM-5PM EST 866.530.8040 ______________________________________________ explore…
    in Need to identify ping tool with alert and reporting Comment by Fodome July 2012
  • Hi Adam, I always recommend backing up first but yes, you can delete the older files at will. Chris Foley
    in resource planning for ipMonitor: need guidance Comment by Fodome December 2009
  • Jshrum, The bottom of the following post has instructions to fix this: Let me know if this works for you or not. Sincerely, Fodome
    in IPMonitor 9 and Event monitoring (User Defined) Comment by Fodome November 2008
  • Terry1337, You can download the latest version of xceedzip from here: http://xceed.com/CS/forums/thread/25036.aspx * Stop the Kiwi Syslog Server service and close the Kiwi Syslog Manager. * Rename c:\WINNT\system32\xceedzip.dll to *.old * Extract the attaced file to c:\WINNT\system32\ * From a cmd prompt, run "RegSvr32…
    in Class Does Not Support Expected Interface Error Comment by Fodome February 2011
  • Hi Jon, I sent you an offline message with the information to upload. Let me know when the file has been uploaded. Thanks, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com
    in HTTP User Experience Monitor Comment by Fodome September 2009
  • Also note that monitoring the status of a service can be done via: * WMI * RPC * SNMP However, controlling a service can only be done via RPC. Therefore, reviewing WMI security settings will not help. Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified |…
    in Creating alert for windows 2008 R2 Server Comment by Fodome July 2010
  • Hello renjith777, ipMonitor has 2 SOAP interfaces: -The ipMonitor real-time status interface. This interface provides the status of Monitors and Groups/Devices. * Documentation for this is available here: https://support.ipmonitor.com/devdocs/706bd93851694ff2827c057e930b0dbb.aspx * You can see examples by going to…
    in Reading IpMonitors Data Comment by Fodome July 2009
  • We would need to see what SNMP is returning. Having that said, can you try the instructions in Peter Cooper's first post and let us know what you get? Thanks, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax: 512.857.0125 network management simplified | solarwinds.com
    in IPMonitor returning odd values for Disk Space poll Comment by Fodome June 2009
  • This doesn't help. We just hit the 1000 monitor limit (we had an 1000 license). I also opened a supportcase for this issue (#86981 ) This case has been solved and closed.
    in License Upgrade Comment by Fodome March 2009
  • Bman1978, At this point we are investigating the test results here and attempting to replicate. In the meantime, can you open a case using the following form: http://www.solarwinds.com/support/ticket I will then grab it and continue this offline. Thank you, Chris Foley - SolarWinds - Support Specialist Support:…
    in SQL and Exchange monitors fail after upgrading to v10 Comment by Fodome October 2009
  • mstample, As you are using a local account, you should not be specifying '@computername'. Simply enter 'Runas /user:ipmonitor cmd.exe' This of course assumes the same local account exists on the ipMonitor system and the remote system with the same password. One cannot impersonate an account on a different system. Chris…
    in Creating alert for windows 2008 R2 Server Comment by Fodome July 2010
  • ws_is, Thank you for providing me the debug file via the case. From what I can see ipMonitor made a HEAD request for the specified URL. It then received the HTTP headers for the page and the HTTP status was a 200, which confirms that no authentication is being requested. In order for ipMonitor to authenticate to a page, it…
    in How to add Linux HTTPS Server? Comment by Fodome June 2009
  • Hi rgward, Kiwi Syslog Server 9.3 was released last Wednesday. The details of its fixes and improvements are found here: http://www.kiwisyslog.com/index.php?option=com_news&Itemid=539#285 Update: Looks like those notes need to be corrected. I have put in the request to have this fixed. Sincerely, Chris Foley | Support…
    in Kiwi syslog server external DB Comment by Fodome March 2012
  • Drauc, After the installation is complete, it will run through the ipMonitor First Time wizard where it asks you to specify the IP and Port to listen on and any accounts you may want to add. Pay attention to these settings if you normally use custom ones. If needed, call us. We'll be more than happy to get you up and…
    in Upgrade 10.0.1 to 10.5 Comment by Fodome November 2011
  • Hello Freemen, Every file within the \dbstore\ directory contains the statistics for all monitors for a specific day. In order to keep these files an unbelievably small size, they are written in a binary and proprietary format which cannot be read and understood by anything other than ipMonitor. As you can store many years…
    in resource planning for ipMonitor: need guidance Comment by Fodome October 2008
  • Jshrum, If you click the "Configuration" tab and then go to "Credential List", do you see an error at the top of this page? Let me know. Fodome
    in IPMonitor 9 and Event monitoring (User Defined) Comment by Fodome November 2008
  • Andrew, Either that or add the higher Dependency to the site group. As a result, the group will have 2 Dependencies. The router ping Monitor and the higher dependency Monitor. Make sure the latter tests more frequently than the former and make sure the Router Ping is a member of the group. That way, if the higher…
    in Availability report - when a device is not available Comment by Fodome November 2008
  • Hi Bgf, The following zip file contains a vbs script which monitors PageFaultsPerSec and a readme file which explains how to implement it within ipMonitor: PageFaultsPersec.zip Hope this helps. Sincerely, Chris Foley
    in custom wmi monitors Comment by Fodome October 2008
  • Andrew, The following screenshot might help. Simply add "debug" to the URL, press Enter and then click the "Debug" button. Note that this feature only works for HTML/ASP and HTTPS monitors. Let me know if this helps. Chris Foley
    in IPMonitor and IIS / Tomcat Comment by Fodome February 2009
  • Ericsc, The SNMP Trap Monitor does not fail, therefore, it cannot turn red. The same behavior exists with the File Watching Monitor and the Event Log Monitor. They simply look for content and only fail when they cannot accomplish their task (i.e. Event Log Monitor or file is not accessible). If a match is found, you can…
    in APC SNMP Comment by Fodome February 2009
  • Agreed. Not only will that likely fix your issue, but it will also ensure that you have the best experience with Kiwi Syslog server. Sincerely, Chris Foley - SolarWinds - Support Specialist Support:866.530.8040 || Fax:512.857.0125 network management simplified | solarwinds.com
    in Class Does Not Support Expected Interface Error Comment by Fodome January 2011
  • Terry, If I remember correctly, your error is due to an older version of xceedzip.dll. Can you search for xceedzip.dll on all drives and tell me 3 things: 1. How many does Windows find? 2. Where is/are this/these files(s) located? 3. What is the version of the file(s)? Thanks in advance, Chris Foley - SolarWinds - Support…
    in Class Does Not Support Expected Interface Error Comment by Fodome January 2011
  • Hello chaldz, There may be a way to tell your Cisco device to keep a static OID for the VPN Tunnel. You would need to verify this with Cisco. Other than that, I don't see any other way around this using any network monitoring software. Sincerely, Chris Foley - SolarWinds - Support Specialist Support: 866.530.8040 | Fax:…
    in Cisco VPN Tunnel Status - SNMP? Comment by Fodome April 2009
Avatar