ET ✭✭✭✭✭

Do you have any parent defined on your first server? If so, and this parent is down permanently or it was, than your node goes to UNREACHABLE state instead, because of this dependency.

So snmp walk is successful, but you are not able to add node into Orion? Could be caused by missing sysObjectID = 1.3.6.1.2.1.1.2 which is required.

Hi answer on your question is [yes]. You are able to collect CBQoS data independently. So it doesn't matter if your node exports netflow data or not, you should be able to see CBQoS data if they are provided by node. thanks

Hi, that's very strange and unusual behavior. Netflowsource is automatically disabled(unchecked) only if node become unmanaged, but when you manage node back Netflowsource should be enabled as well. Have you changed node to unmanaged state or it happens just randomly?

Hi, unfortunately I have to admit that version 10.2.X has known issue with "List Resource" and node which has a lot of interfaces (approx. around 1000 and more). There's no exact number, because it depends also on browser and client performance. In this version there's not workaround, and the only way how you can add such…

Does List resources on this node works for you? It proves that we are able to access it via SNMP fro polling engine? If so, please open a ticket and attach fresh diagnostic ( and snmp walk if it's possible) and we will resolve it offline. thank a lot

It's not possible to change MachineType manually. This is stored according SysObjectID and other properties. You even can't change it directly in database, because it will be overwritten with next rediscovery poll. Are you saying that rediscovery poll is not able to update MachineType correctly on all your nodes? Do they…

Hi, I think that this described behavior can be caused by "Query Cache" where we cache all commands to speed up processing. Cache is cleared out in case memory consumption reaches approach. 75% of available memory for process (32b process = 2GB of memory). You can easily check whether it's cause by this or something else…

Just for all audience here: This issue was caused by snmp v1 which was used for polling. Snmp v1 polling is much more expensive and should be used on nodes which doesn't support v2 or has some known issue with v2. Otherwise it's performance overhead for our engine. In case you see high CPU on your polling engine and you…

no, it's not necessary, they are stopped automatically via service manager during shutdown event. Don't worry about that.

Hi, try to check your credentials and access rights with WBEMTEST.EXE utility. Specify remote address and correct credentials. In case you have some error, please follow WMI Troubleshooting

yes, please check this thread

Hi, we are tracking this issue under internal case 180921. Have you open ticket for your case? So I can attach it to this parent, thanks. Generate false events for adding/removing entities from engine is caused by error on SQL connection in some very particular moment. Thanks ET;

In case SNMP agent doesn't provide correct data, there's not so much we can do . But if SNMP doesn't respond at all, you can use workaround with custom alert and last sysUptime poll. This alert is fired in case upTimePoll is behind 1 regular poll. You can specify interval you want ( 10 minutes, 1 day ,..) to be more…

Hi, are you sure that it's about Interface ID and not about Interface Index? I think that you don't have managed interface with interface index 65535 and that's why NTA can't map interface index to interface ID. In version 3.1 you need to have both interface managed, otherwise we drop input traffic. This value 65535…

Hi, I've never used huawei devices, so maybe all my information here will be nonsense, but just quick answers from mr. Google. Here, they mention that netstream compatibility version 5 is fully compatible with netflow v5. You can use comman [ip netstream export version 5] from this chapter . Bu we have more posts on…

Hi, monitoring for AS400 was narrowed in coming release 10.2. AS400 missed OID hrStorageAllocationFailures which caused our polling to fail. Volumes should be fine in coming release. thanks

please open a support ticket, this is a known issue in 10.1 . AS400 doesn't support OID StorageAllocationFailures (1.3.6.1.2.1.25.2.3.1.7) and this cause polling to fail.

Hi, ad 1) Yeah you right, it's known issue and we have it already in our queue to fix. Till fix for that will be released you can use this workaround: Copy file "Netflow-OrionReportWriter.Schema" to "c:\Program Files\Solarwinds\Orion\NetFlowTrafficAnalysis\" folder on machine with web-standalone installation This file can…

Hi, in ReportWriter you are able to query only compressed data, it means data, which are older than your setting Keep uncompressed data for .... . If your setting is 15 minutes, than you are able query data 15 minutes behind present.

Hi, NetflowSummary is a VIEW which union all summary tables, so it makes no diference for SQL.

Hi, check whether they are not temporary disabled (default option for fresh installation). Just run - Advanced Alert Manager - Basic Alert Manager There's checkbox "Disable all Actions"

Hi, I think that the problem could be, that you do not query compressed data. NTA reports (in ReportWriter) are able to display only compressed data (older than configuration option "Keep uncompressed data for ...."). If this is not the problem, can you prodive please more information about it? Reports configuration (time…