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Hi, can you please look into event viewer if there is a reason why service didn't start? just run eventvwr.msc Thanks

Unfortunatelly there is no option how to disable this message. But this message occurs only once for each unmanaged interface (for each neftlowservice instance).

Unfortunately, there is no option how to organize NetflowSources for now (it's always categorized by vendor). You are exporting netflow data from all 700 nodes? Because in NTA node tree you can see only enabled interfaces (for which you want to collect data), so if you do not export netflow data for some nodes you can…

There's default limitation to 100 records in resource. In case your source returns more, we render only first 100.

You can get detail SQL memory usage by SQL command DBCC MEMORYSTATUS

Hi, that's weird and interesting. What type of device is it? Cisco, Nexus, windows, ...? Can you please open a support ticket and provide us diagnostic? thanks ahead

We poll SysUpTime OID each polling interval to determine reboot, by default 2 minutes. In case you have multiple reboots between your polling interval, we are able to report only the last reboot. Thanks

Hi, I've analyzed your pcap, and you are exporting for sFlow only [Counters Sample], but we require [Flow Sample] or [Expanded Flow Sample]. Please correct your router setting. Thanks

Hi, you just need to add this resource into your "Node Details". Steps: - Go to Settings on web console -> Manage Views -> Edit "Node Details" view - Add Resource -> "All Interfaces on the Selected Node" Hope it's clear : ) ET;

Hi, if your DB was cleaned up and all NTA resources were removed from Orion views (tech. support can help you), than it's enough for you to delete directory [TrafficAnalysis] from your web root folder. Typically: c:\Inetpub\SolarWinds\Orion\TrafficAnalysis Thanks

Which version of Orion is it? We had problem with sdf database corruption in previous version. Here's steps for fix. Please replace polling collector sdf.

"How many ping packets are sent during ICMP poll?" Depends: * node has status UP -> successful ICMP response = end of poll * node has status UP -> unresponsive ICMP response -> switch to fast poll (each 10 seconds ICMP request during Fast Poll Period - 2 minutes by default) = first success response ends poll or whole fast…

Hi, Seems that you have some inconsistency in DB. Do you have this duplicity also in [Nodes manger] or [NetFlow Sources Manager]? Or it's only NTA problem of resources? It you can see this duplicity also in our managers, just delete appropriate node. If it's problem only with resoruces, please contact our support and…

Hi, I have to disappoint you and say no, this is not possible (yet). thanks

Can you please post here your case number?

Hi, can you please post here your case number? I would like to check it in more details, thanks

Hi, can be caused by topology polling. Try to temporary disable it on List Resources.

Regarding that case. All nodes are polled as normal, but SNMP service is not responding. We send requests, but there's no response. It's like SNMP timeout. In that case all volumes, interfaces are going to unknown state. So it's not like alert when we stop polling, you need to use different logic. Column [LastSync] = when…

Unfortunately it's not possible. Vendor Type is polled value and evaluation is based on OID - SysObjectID, you can't overwrite this polled value. You can tell us this unknown device and we will update our database eventually. But you can always create "Custom Property" on Nodes and manage your custom vendors manually.

Hi, ad1) YES, you're right. A = transmitter, B = receiver ad2) as source, Do you mean defined in Netflow Sources Manager? Is this interface managed by Orion? On which page are you able to see this interface? Are you able to see this interface also in Netflow Sources Resource? You should be able to see only interfaces…

What's your NPM version? What value is in column LastSysUpTimePollUtc? Is it actual(+-)?

You can use [Events] as data source in your reports. Or you can use audit events, but here you can use only Custom SQL as data source with this query. SELECT data.* FROM AuditingEvents data JOIN AuditingActionTypes types ON types.ActionTypeID = data.ActionTypeID WHERE types.ActionType='Orion.NodeAdded' AND…

Topology Layer 2 is assigned to devices which provide OID dot1qTpFdbPort = "1.3.6.1.2.1.17.7.1.2.2.1.2" or dot1dBasePort = "1.3.6.1.2.1.17.1.4.1.1" Can you see pollers assigned in "List Resources" on suspected node? If so and you still can't see results, maybe it's because topology on this device takes longer than…

Hi, I have currently one similar case and it's exactly the same issue. SNMP service stops randomly respond without any error and only restart service solve this problem. I don't have solution for it right now. It will be cool if you can set up wireshark trace on one of your affected machine and check when it stop respond…

You can use performance counters for NTA service. e.g.> run perfmon add counters from category SolarWinds NetFlow you are interested in counters PDUs Procesed and PDUs Received Unfortunatelly this is only for actual instance of netflow service.

Which version of NPM are running? We had issue in 10.1 regarding this behavior [interface polling didn't refresh community string from DB automatically, you had to restart NetPerfmonService]. It's fixed in latest version. btw> refresh interval from DB is 30 seconds. Thanks

Hi, [Turkish CI-AS] is collation of database or server? What's database and server collation?

As I know this is happening currently in new FireFox 4. Which browser do you use? Fix for FireFox 4.0 is in development. Thanks

Hi, these directories are from our service Solarwinds JobEngine. Each JobEngine Worker (jobs executor) has own copy of all used libraries to don't block original files. Directory is created for each Worker Process (ShadowCopyCache-ProcessID). Seems that you have couple of orphans there. You can clear this directory, but…

Hi, please open a feature request and post your ticket number back. I think your request is fairly relevant. Thanks