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Wireshark trace would be great, appreciate.

In case you want to rid off those 400 emails about node is unreachable. You can turn your alert to react only in case Node went Down and back, right? With this you will receive only 1 alert that parent is down. And unreachable status will regular one and not very interested for you. Summary email or macro which can tell…

hi, what's your ticket number please?

ouch, it's about order. Ignore my previous post.

Where did you test it? In Report Writer or in Web Site? What was the error? Can you post here screenshot?

Hi, please which version of NTA do you have? Have you contact our support department? OutOfMemory exception is pretty rare, and we solved all (as I know) issues which was reported by customers and related to OutOfMemory.... So if your case fits to some of in our KB ..... If you want to try eval, you need to install it on…

Hi, what's your collation schema? I would say, that you have CASE SENSITIVE and that's probably the problem. thanks

Hi, are you sure, that also new traffic is announced as unmonitored or does it happen only for historical data? If you change single port application to be multi-port, as you did. This rule will be valid only for new incoming traffic, and all historical data will be announced as unmonitored (there is necessary recompute…

well, we deploy C++ runtime on installation. Maybe there was some file hold by system self and it was upgraded by system on restart (same as it's done when you install some KB). Weird that you haven't seen message "restart needed". Anyway good that issue is solved.

Try to use "Unmanage Scheduling Utility" (located in start menu), but I'm not sure whether it fits to all your needs in this case.

Sorry for confusion. Of course it behaves as you described 9 success and 1 failure ping = 90% availability and 10% packet loss.

Oh, you mean chart and statistics data. I was talking about information on Nodes Detail resource. Chart and statistics is a bit different. We store just raw data according your polling interval. 0 ........packet loss for successful echo 100....... packet loss for failure echo Each minute we store just 0 or 100 based on…

Can you try perform some similar report in Orion Report Writer? So we know that issue is related to DB or WebSite?

Well, backward investigation is very hard. But from your events you posted I can see that node went Down. Node has stopped responding (reason) This event is fired in case Status of node is Down. Is problem that Node was not down, or that Alert wasn't triggered?

Hi, not sure what are you exactly trying to achieve. But grafana always need 3 columns metric name, value and time column. So in case you group more records into 2, there needs to be still 3 columns SELECT GETDATE() as time, -- fake time 'My 2 Interfaces' as metricName, -- metric name SUM(TotalBytes) as Value -- value for…

Hi, unfortunately recently I made a bug in configuration file Please try to download it now, it should work.

Sorry, I'm developer, I don't know how to configure your router to export valid data Let's wait for some network engineer to resolve your problem.

Hi, this looks really like a memory leak. Can you please open a support ticket? We would like to grab several memory dumps so we can track it down. Please post here ticket number, so I can better find it. Thanks

Try detach each resource and measure it independently via Hubble. Maybe it's some child status calculation.

Hmm, I see There is way how to do that, but not official way. So if you would like to follow unofficial way, be sure that these changes which you make, will be lost by upgrade to newer version or by invoke repair operation. So, enjoy In your installation directory find this file:…

indexes, hmmm nice, but I can't recommend this to you. We made a lot of testing in our lab, and if you add more indexes you will slow down insert operation proportionately. That's easy to calculate. And in case, that you are not able insert new data to DB, you start dropping and you will have gaps in charts. I'm not sure…

uff you created a new one, ok. Thanks a lot. We'll keep you informed.

Hi, I wrote that 3.1 has limitation that both in/out interfaces need to be managed. Right now, you can upgrade to NTA 3.5, which eliminates this behavior and it requires only one interface. Unmanaged interface index will be automatically converted to zero, and your traffic will be only ingress/egress according which…

oh, does your box have new name or ip address? Can you see more engines on "Polling Engines" web page? You can check database whether those alert definitions are still present. Advance Alerts: SELECT * FROM AlertDefinitions Basic Alerts: SELECT * FROM Alerts

Hi, can you go to some node details page with interfaces and hit List Resources? Can you see checked interfaces? If so, try to hit submit which re-assign all polling methods to interfaces. Then try to hit button PollNow on node.

Hi, NTA AutoRefresh interval is separately from NPM, and unfortunatelly is not exposed by UI. You can set up it in file ..\WebDirectory\Orion\TrafficAnalysis\TrafficAnalysis.config and search for this section <autoRefresh> <enable>false</enable> <interval>5</interval> </autoRefresh> Interval is in minutes. This strange…

Log file grows is mostly caused by a very long transaction. You can determine culprit of it, open SQL management studio and run command. DBCC OPENTRAN If there is some transaction for a very log time, you can see log file grows very rapid. After you have it, you can post it here and we can do some tuning. Also log file…

Hi Neil, I checked our parser for v5, and as you said interface index is represented by 2 bytes. From my tests and analyses there's no way to have bigger value than 0xFFFF. I didn't test it on nProbe, because I don't have it, but I used our own generator, so the situation can be diferent and depends on some fields, but…

Hi, what exactly do you need? If it's bandwith utilisation, then this will be released in next version. You can ask for demo. Or do you need something specific? Regards

Well you need to use some prefix or suffix to distinguish "Site 1" and make it unique. Something like - Site 1 (Network/Servers) or - Network/Servers Site 1