DONDERKA

If you are talking about the Hardware Health feature then the answer is no. However you can try the SNMP component monitor as HolyGuacamole suggested.

Currently Hardware Health is not able to poll information's about Smart Array and other hardware related to them (e.g. battery) on HP Proliant servers via WMI polling. But it should be able to poll this information's via SNMP. You can try to switch one of the servers from WMI to SNMP through the Edit Node button on Node…

Monitoring of router and switches was implemented in NPM 10.4.1

Hi I was investigating similar behavior when some of the nodes switch from Up status to Unknown and back for no more then 10 minutes. In this case the problem seems to be that when SAM is trying to poll the hardware it gets timeout error (Error 31040 - this is SNMP error). The node I was investigating was polled through…

Hi, I presume that you have SAM v. 5.0 or higher. Older versions of SAM do not support Hardware health monitoring. The Hardware Health sensors check box will be present only if the discovery process was able locate hardware health polling capability on the target server. This is depending on manufacturer. We are currently…

Hi, did you input the Node.Status property by using the Insert variable button? If not please try to remove the ${Node.Status} and insert in its place the correct variable by using the Insert Variable button.

Such a difference could be caused if the servers are polled by different polling method for hardware health information's. For example server 1 is polled as VMWare and server 2 as SNMP. You can check this on Node Detail page. Go to the page and locate Node Details resource. Click on Edit Node button. Check what type of…

Hi dewach can you post here screenshot with Windows Event Log monitor settings? Or post precise format of the keywords string. The keywords could be filled with single sentence or list of words or phrases. In following format: "keyword1", "keyword2", "phrase number one" Messages in Events which are found by Log Source,…

Hi travis, I am looking into this issue but the SNMP walk will not help in this case. From the content of the SNMP walk I can tell that the server in question is an ESX server. So I will need a CIM walk to compete my investigation. If you are willing to help me please create the CIM walk. To create one you can use the…

Can you provide some additional information? Is switch named “If a match is found in a polling period, component is:” for this component set to DOWN or UP? Is there any time difference between the Orion machine and the machine you are trying to poll with this component? I am asking about this because there is known issue…

Hi, unfortunately there are no thresholds to be set. We get the sensor status from the device itself and all statuses reported by the device have predefined status value in our system. There is currently now way to change that in your environment. Please submit a feature request through the support for this functionality.…

Hi, I presume that you polling method for the Blade chassis is SNMP right? In that case you can check what status the Hardware Health is getting from the server. Health status for sensor should change based on every poll so if the memory is still yellow it seems that the server is reporting health status which is…

Hi, If you want exclude specific event IDs please fill the comma separated list in text box which is behind Exclude radio button and the EntryID field as well. Both of those fields must be filled. I realize this is not very user friendly. Please let me know if that held you.

Hi jleecong this is actually known issue. Data from APM_HardwareAlertData are selected by Node Id. How ever sometimes the Alert engine is unable to connect the Node Id with the table and for this reason it will pick up the first in the table which is probably in your case CNS2191. You can try substitute…

Hi Robert, just to answer part of yours original question. The meaning of health state of polled sensors is not configurable. Dalibor

Hi, you probably created new View based on view type Hardware Details. Correct? If you did please remove it and the error should be gone and you should be able to create account again. You can confirm this by using this SQL statement: select * from Views where ViewType = 'APM Hardware Details' It should list all Views with…

Detroiler answer is the correct solution for this issue. If you want create alert for specific sensor then you need use the Hardware Sensor entity. Hardware Type is entity for category (summary of all sensors states for particular category, ...) and Hardware entity is for Base hardware info about the monitored node(e.g.:…

Hi Jed is this fresh installation of SAM 5.0 RC or it is upgrade from APM 4.2? If you did upgraded APM 4.2 to SAM 5.0 and you had already added those HP nodes before. Run Network Sonar Discovery where you can specify IP Addresses which you want to poll for Hardware info. If those servers respond SAM that they are capable…

Hi Iweniger, please rather then using Suppression statement put the condition into the Trigger Conditions Trigger Alert when All MainRole is equal to Server (Custom property we use to differentiate servers from other equipment) Trigger Alert when Any APM Hardware Sensor Status is equal to Warning APM Hardware Sensor Status…

I think that the problem is that SNMP Monitor is designed to get concrete OID not entire table. If the exact mach is not found the it returns error. The monitor is looking for that particular OID. The OID (1.3.6.1.4.1.232.3.2.5.1.1.6) which you used before represent Physical Drive table but when you try create SNMP walk…