Bronx

Perfect timing...sort of. I just created this doc on troubleshooting Hardware Monitoring today! Hope this helps!

We're having some minor issues with some portions of solarwinds.com at the moment. This should be resolved ASAP. In the meantime, SAM's release notes for v6.2 are here: SolarWinds SAM 6-2 Release Notes

Orion APM provides focused application monitoring for network engineers. With Orion APM, you can focus monitoring on your core services while easily ensuring application outages do not originate in the network. Orion APM provides many features to help, including: * Network service monitoring * General TCP port monitoring *…

Let me add to what Michael said. The link he provided is the correct section; however, I noticed the steps need a little tweaking. If you want to run database Maintenance from the Orion Web Console, complete the following steps: a. Click Settings in the top right of the web console, and then click Polling Settings in the…

There is no template for JMX; however, there are Java templates available in the template library. To get to the JMX component, go to the APM settings page and click on Find Processes, Services and Performance Counters. JMX will be your first choice.

Byrona, You found a bug in the SAM Admin Guide. Thank you. The section you are referring to is specific to Virtualization Manager only. This section will be removed for the SAM Admin guided ASAP. Thanks.

Here is a picture of the alerts from the SAM Admin guide. Note the selected tab and dropdown items. You also may want to have a look here.

This section from the SAM Admin Guide should help. Hope this helps!

Take a look at this screenshot. I would verify that this box is checked on your first server.

SolarWinds Online Help

SAM AppInsight Guide v6-1

I have a few links here that may help you determine what's best for your environment. It's just reference though: * http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/common/html/wwhelp.htm#context=SolarWinds&file=OrionAPMAGOrionPollingSettingsCalculationThresholds.htm#9003546 *…

Think this may help.

Here are some of our KB articles concerning Blackberry. This might provide some insight.

Hi Spudnet, We are aware of the missing reference and it will be fixed in the near future. In the meantime, that reference is supposed to point here, which is Chapter 16, page 2. Hope this helps!

http://www.solarwinds.com/documentation/en/flarehelp/sam/default.htm#orionsamagappinsightforsqllicensing.htm http://www.solarwinds.com/documentation/en/flarehelp/sam/default.htm#orionapmaglicensing.htm These two pages explain how licensing works. HTH.

Here's the HTML version of this section.

David, Are any of the other service monitors down? If so, please list them. Also, which ones are up? List those as well please. You may want to ensure that RPC service is enabled.

Here's all the info for that monitor. Hope this helps!

the count statistic as difference box means that value will be the difference between each poll, meaning if one poll returns 10 ans the next poll is 7 the diference value will be 3. ill get the other answers monday.

Sure, if you click here, there are plenty of templates to choose from. This can also be found under Content Exchange > Server and Application Templates. Hope this helps.

Also this KB may help.

The Alerting and Reporting section of APM Admin guide starts here. Generally speaking, you want to set up thresholds (warning and critical). Those thresholds can be replaced by your number X, and Y, if you so desire.

Let me know what ya find out

Up/Down status is reported via ICMP (ping). If it gets marked as down, then it will be listed in the database as Down in the Nodes Table.

I found this in the help file. It may yield some information that you may find useful: The Device.Backup.Running Config activity will make a backup of a device's running configuration and compare it to the current config file on disk. If there are differences, the current config is moved to the "Dated Configs" folder and…

Hey, I took a look at the code. Your best bet would be to use the calculator found at: Wolfram|Alpha Widgets: "Simple Subnet Calculator from WolframAlpha" - Free Web & Computer Systems Widget You can then paste the following in your code to have a working calculator: <script type="text/javascript"…

This section of the SAM Admin Guide should help you get started. HTH

Below are a few links that may help you out: * http://www.solarwinds.com/NetPerfMon/SolarWinds/wwhelp/wwhimpl/common/html/wwhelp.htm#context=SolarWinds&file=OrionAPMAGAdditionalPollerAndWebConsole.htm#9009059 *…