ACDII

Looks like it is improved in version 12. I can look up the vulnerabilities much easier now, but even better I can acknowledge them now as potential, or not applicable.

Years ago I did an upgrade from an earlier version, I think somewhere around 8 to 10.5. Was not easy, even with Solarwinds support. Main reason being that the original install was on D drive, and the installer was missing that key component needed to put the files on D drive, and the final outcome was one messed up server.…

I recently went from 9.1 to 10.1.1. The upgrade went well, no problems with the database, all nodes are still there, no errors. HOWEVER!!! The engineers who put the latest version together forgot one small detail that they hopefully will get fixed for me soon. If you have Orion installed on an application drive that is not…

I am trying to get it to work with portal.office.com on both 80 and 443, and neither work. As soon as it gets to msedge.net they go red. I do have Ironports, but I am bypassing them on the WCCP redirect, so should be working, and since I see the complete path, that tells me it is bypassing.

Been there, Done that. Nat is the proper way to do it. What I did was create a nat for each device to translate the real IP to a private nat IP, then use VPN to connect to it. So for instance I have 4 locations, each has a firewall, and behind the firewall are 4 machines, each one identical at each site, IP, Name, Etc. The…

I had an issue with getting Orion to connect to the support portal, so I had a ticket opened. While we were at it, he also showed me how to reconfigure the alerts. Quite a bit different than the server based basic alerts, but now that I understand how they work, they are quite simple.

Voice Gateway monitoring would be a nice feature. Sometimes we get a message from the Callmanager stating MGCP gateway down, but never states which one. Another feature would be show call active brief on Cisco H323, to chart calls in, out, duration, etc. Not for CDR reporting, but for min, max usage reporting so we have an…

Looks like it has been fixed in the new version, trend lines are back.

One down, one to go. This solved the SSH problem we had, works great. Now if I can only figure out how to make the web page send a sound the way Whatsup gold does I will be very happy.

My biggest thing that would make Orion the best would be to sound an alert through the web interface, much in the same way that What'sup does. We want to place a flat screen setup in our tech room showing the web interface 24X7 and if something goes down, to alert us via the PC's speakers. Most times we miss the email…

Thanks for the replies. I had a case opened on Orion for a different issue and we were also able to resolve this one as well.

Well, since writing this post and letting Orion NCM do its thing, so far most of the false readings have gone away. I don't trust my scripting, mainly since I don't know where to even begin! LOL Once I get a grasp on it, then I can let Orion do the updates. For now it is 100% more than what we had prior.

Thats exactly what I was looking for, Thanks,.

 Instead of filling two databases with the same information, the ability to pull call records from a system for a specified time period using a search feature similar to the dialed number analyzer would be a nice feature. There are times where we have a customer who cant dial a certain number, or has call quality issues to…

I'm having the exact same issue after a DB failure yesterday due to drive space. I have opened a case and waiting for a call back. In the meantime, I am going to try to run a repair and see if this resolves it. Is it just me, of does 10.1.1 seem buggy?

Like others, if there are no updates, what does having support buy us?

We figured it out. The time between the servers was way off. Once we corrected NTP on them, Orion has been working fine.

Resolved in 6.5.5.

Most Excellent! This one had me going in circles. I had installed teh EVAL and everything worked fine. Uninstalled the EVAL to install the full licensed version, and got stuck at this point. Your instructions got it working, Many thanks.

OK, resolved, I finally located what tells me what exactly failed. It pulled up our two core routers during discovery and tried to add 500+ interfaces, which exceeded the NPM license. I needed to log in as admin, and click the link under notifications which then directed me to where I needed to look. It is listed under…

Any way to sub catagorize?

Well, so far the only devices that constantly show a reboot are the two ACS servers, everything else is OK. I know of a few servers that are on a scheduled every other day reboot and have been pulled from alerting during that time frame, now I need to remove them from packet loss/latency polling during that time. Tuning…

I removed the devices from alerting, though I still get events logged. Hopefully if it is a bug, the next update will correct it.

Must be a Cisco Bug as no one has touched the server, and it just happened again 40 minutes ago. SNMP trap that interfaces are down.

Found this while looking for Firepower webinars. Might be of some interest to those using this tool, Gain Visibility into Your Cisco Network with the SolarWinds Collector - Cisco Systems Webinars

Has anyone actually found SmartAdvisor to be worth the hassle? I found I get as much if not more information from NCM than I get from Smartnet Total Care. In fact there are still devices in SNTC that I cannot delete, that are obsolete and have been sent to the scrapper a year ago. It screws with the reporting, and I have…

I have this tool installed on the server and it worked fine, was able to pull all 5 reports at one time, SO much better than trying to get them from the Smartnet site. However, when I installed the tool on my workstation, I got this same error, Policy Falsified. Turned out I misspelled my CCO ID. Here's the thing, once it…

Oh, it gets better. Looks like I need to open a case.

YES, that is a great start. I can pull up those nodes, so now just a matter of tweaking the tables to report what I am looking for. Thanks!

If you have a neighbor with that IP, the router only logs it if you have logging enabled for OSPF, however, the router will still report the neighbor down via SNMP to Orion since Orion has that poller enabled. I see similar alerts from my gear as well, usually over DMVPN links when a tunnel drops.