8paul

Hi Allmecht, i assume you have enabled SSL in the client before trying to connect to the server and the port is open? If so you can check the following logs to maybe find more details: (log directory: %programdata%/protected-networks.com/8MAN/log) app8man*.log / appConfig*.log -> log of the client interface armServer.log…

Hi Jens, bitte prüfen Sie ob der ARM Service läuft. Sollte das der Fall sein und Sie weiteres Troubleshooting durchführen wollen prüfen Sie den armserver.log unter %programdata%/protected-networks.com/8man/log. Alternativ können Sie sich auch telefonisch oder via customer portal an den Support wenden. Viele Grüße Paul

Hi gadare, for an environment of your size it is no problem if you are running all components on a single machine. If you are running the SQL Server on the same machine too make sure to limit its RAM usage through the SQL Management Console in addition to proper provisioning. Best 8paul

Hi Eric, in the template there is a field for the script path and parameters, those are the 2 relevant values in the template. For your use case just set the path and put {samaccountname} in the parameters field, this will cause ARM to pass the value of the samAccountName field to the script. In your script have a…

Hi skornegay, by default that would be: https://<HOSTNAME> or https://<HOSTNAME>/sso/login to link directly to sso. <HOSTNAME> is the hostname of the machine hosting the ARM web interface, by default your ARM server. If you haven´t installed the web interface you can also leave this field blank. Regards

Hi swg, what role are you using for that? Data Owner roles (bright green) should only see actions that are enabled for them in the client as well as resources they have been explicitly assigned (at least) read access to. If the user sees more than is defined in his role / data owner configuration then please make sure that…

Hi ferdi, there is no option to hide disabled accounts from the report since this would falsify it. What you could do is generate the report in Excel format and then filter out permissions of disabled user accounts. You can find the tag for disabled accounts in the legend of the report. Regards Paul

Hi Eric, just to confirm, you have scanned the domain from which the accounts originate, correct? If that is the case ARM should translate SIDs in the reports. The only exception that i am aware of are managed service accounts. Are these accounts by chance managed service accounts? Regards Paul

Hi Finky, there is no specific connector for VMWare at the moment. You could use EasyConnect - the generic interface for cases like these - to import the data yourself. Easyconnect in a nutshell is a data format which allows you to import data from any 3rd party system. There are 2 variants of EasyConnect: - CSV Data is…

Hi Eric, this is not a feature ARM provides currently. Only way to do it at the moment would be through OpenTemplates or have the manager reset on behalf of the user. Regards

Hi Eric, the screenshot indicates a firewall issue. Please open the port for "remote event log management (RPC)" on the DC in question. Regards Paul

Hi Florian, this is a known issue that happens in some cases. If you already own ARM please contact the technical support. If you are still evaluating the product please contact your sales rep, they will get you in touch with the relevant technical people. Regards

Hi Marcus, as you have correctly noted it is currently not supported. The best way to get this to PM would be to create a feature request here: Access Rights Manager (ARM) Feature Requests Regards Paul

Hi fadia, it looks like you are trying to start the ARM Client interface. Please start the ARM Configuration Interface which you can find in the Solarwinds Start Menu folder (the application is labeled "Access Rights Manager Configuration" and has a blue icon). For the initial configuration please follow the getting…

Hi tante_jana, ARM by default records the console output of the script that is being run in its own log file. That should include output from Write-Verbose assuming you pass the -verbose flag or set the $VerbosePreference variable accordingly. You can find a link to the log file in the "Logbook" section of the ARM fat…

Hi Marcus, kannst du einen Screenshot einstellen wo (In welchem Client und View) du das Problem hast? Das zentrieren auf eine ausgewählte Zelle ist das Standardverhalten der .net table classes, kann technisch gesehen natürlich auch unterdrückt werden. Gruß Paul

Hi, here are the notes: Access Rights Manager 9.2 Release Notes

Hi swg, assuming the snippet you posted is just the scriptoptions part of the template and not the complete one that looks ok apart from the path since there would be a double backslash after the server (assuming typo). Can you execute the script manually and does it work then? Also if you provide the script path as UNC…

Hi Bevan, the script configuration in the template generator has a field for parameters that are passed to the script. You can use one of these identifiers for the set-mailbox command: DN, SID, GUID, SAMAccountName So in the parameters field you would have the value "{samaccountname}" (curly brackets required), then ARM…

Hi Bevan, please check the server health check (lower right corner of client/config) for details, it seems it fails to import the template. Regards Paul

Hi rbertolett, copy the template you created into this path: %programdata%/protected-networks.com/8man/data/templates ARM will automatically try to parse it, if there are errors during the import you will see details in the server health check (bottom right corner of ARM client/config). Once the template is successfully…

Hi swg, the way to do that would be to execute a call against the Web API from the attached script execution. There are methods in the API that allow you to create Objects either by template or without (and also a bit more other stuff). Please ask your rep for documentation. Regards Paul