Has anyone seen this before -
We are able to install a NetPath probe on a system but unable to create any service whether on the intranet or an Internet service.
A support ticket has been raised but it has been quite a while that we are able to get the NetPath Service created.
Some logs from NetPath
2018-10-29 13:14:55,309 [21] DEBUG SolarWinds.NetPath.Bgp.BusinessLayer.BgpBusinessLayerPlugin - (null) { Stop entered
2018-10-29 13:14:55,309 [21] INFO SolarWinds.Orion.Common.SWEventLogging - (null) Bgp Service [HYDNCMAPP01] Stopped
2018-10-29 13:14:55,309 [21] DEBUG SolarWinds.NetPath.Bgp.BusinessLayer.BgpBusinessLayerPlugin - (null) Stoping Bgp Business Layer Plugin
2018-10-29 13:14:55,340 [Scheduler] DEBUG SolarWinds.Common.Utility.Scheduler - (null) Checking if Scheduler should shutdown
2018-10-29 13:14:55,340 [Scheduler] INFO SolarWinds.Common.Utility.Scheduler - (null) Got ShuttingDownEvent. Exiting.
2018-10-29 13:14:55,340 [21] INFO SolarWinds.NetPath.Bgp.LocalManager.LocalBgpManager - (null) Stopping Local BGP Manager
2018-10-29 13:14:55,356 [21] INFO SolarWinds.NetPath.Bgp.LocalManager.LocalBgpManager - (null) Stopping Local BGP Manager
2018-10-29 13:14:55,434 [21] DEBUG SolarWinds.NetPath.Bgp.BusinessLayer.BgpBusinessLayerPlugin - (null) BGP Resolver Business Layer stopped. Current App Domain: domain-SolarWinds.NetPath.Bgp.BusinessLayer.dll
2018-10-29 13:14:55,434 [21] DEBUG SolarWinds.NetPath.Bgp.BusinessLayer.BgpBusinessLayerPlugin - (null) } Stop exited
2018-10-29 12:32:18,249 [23] INFO SolarWinds.BusinessLayerHost.PluginInstanceAppDomain - Stopping plugin: "BGP Resolver Business Layer"
2018-10-29 12:32:18,343 [23] INFO SolarWinds.BusinessLayerHost.PluginInstanceAppDomain - Plugin: "BGP Resolver Business Layer" stopped in 0.081 sec.
SW Support states that the BGP Business Layer of NetPath is crashing. Support suggested opening BGP port 43 & port 443 from the Orion server to Internet for site whois.arin.net & stat.ripe.net. But our observation is that - other Orion setups (where NetPath is working) is that the Orion server does not even have Internet access.
Multiple probes have been tried - even the Main Poller as probe.
Security settings on probes like AV & FW exclusion settings on probes as well as Main Poller have been checked and rechecked, but no sign of NetPath service creation success.
At the behest of Support, we have run Configuration wizard too but no light visible at the end of dark tunnel. Unable to find our path err NetPath!!
abdhijasharma nikhil.n csameer gangadhar.k bendale.vijay
Case # - 00191002 Netpath configuration