We have an alert definition for Type of Property=APM Application. We have a trigger email which includes ${ComponentsWithProblemsFormatted}. My problem is with the reset email. I can show the node name and application name for the resolved condition, but I could not see a way to display the component that was in error.
I know that if I use Type of Property=APM Component, the context of the resolved condition can be shown. However, our applications are often groups of process checks and we want one alert when they go down and one when they are running again. The comment from our clients is that they may see the reset message and then wonder what was fixed. They want to know the components that went down originally.
Here's my reset email action message:
Application Name: ${Application.Name}
Application Status: ${Application.Availability}
Application Details: ${APM:ApplicationDetailsURL}
Components with Problems: ${ComponentsWithProblemsFormatted}
Node Name: ${Node.Caption}
IP Address: ${Node.IP_Address}
Node Status: ${Node.Status}
Node Details: ${NodeDetailsURL}
Building: ${Node.Building}
Triggered at: ${AlertTriggerTime}
Alert Name: ${AlertName}
Thanks for reading this.(This is my first post here so if it is in the wrong place, please direct me to the right one.)