This template assesses the status and overall performance of a BlackBerry Enterprise Server 10 by using SNMP protocol.
Prerequisites: WMI access to the target server.
Credentials: Windows Administrator on the target server.
Monitored Components
Dispatcher: Threads Number
This monitor returns the number of threads that are running in the BlackBerry Enterprise Server environment.
OID: .1.3.6.1.4.1.3530.7.7.15.20.5.1.2.1.3
Dispatcher: Pending Transactions
This monitor returns the number of transactions pending in the processing queue.
OID: .1.3.6.1.4.1.3530.7.7.15.20.5.1.4.1.3
Dispatcher: Proxy Messages Sent to Devices
This monitor returns the number of IP proxy messages sent to all BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.15.30.29.1.2.1.3
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
Dispatcher: Proxy Messages Sent from Devices
This monitor returns the number of IP proxy messages sent from all BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.15.30.30.1.2.1.3
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
Dispatcher: Total Messages Sent to Devices
This monitor returns the total number of messages sent to all BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.15.30.33.1.2.1.3
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
Dispatcher: Total Messages Sent from Devices
This monitor returns the total number of messages sent from all BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.15.30.34.1.2.1.3
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Threads Number
This monitor returns the number of threads that are running in the BlackBerry Enterprise Server environment.
OID: .1.3.6.1.4.1.3530.7.7.40.20.5.1.2.1.13
MDS Connection Service: Pending Transactions in Queue
This monitor returns the number of transactions pending in the processing queue.
OID: .1.3.6.1.4.1.3530.7.7.40.20.5.1.4.1.13
MDS Connection Service: Users with Enabled MDS Connection Service on Devices
This monitor returns the number of users that have the BlackBerry MDS Connection Service enabled on their BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.40.20.5.1.6.1.13
MDS Connection Service: Total Size of Received from Devices Packets (kB)
This monitor returns the total size of the data packets received from all BlackBerry devices on connections initiated by BlackBerry devices, in kB.
OID: .1.3.6.1.4.1.3530.7.7.40.40.10.1.2.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Total Size of Sent to Devices Packets (kB)
This monitor returns the total size of the data packets sent to BlackBerry devices on connections initiated by BlackBerry devices, in kB.
OID: .1.3.6.1.4.1.3530.7.7.40.40.10.1.4.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Total Number of Received from Devices Packets
This monitor returns the total number of data packets received from all BlackBerry devices on connections initiated by BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.40.40.10.1.6.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Total Number of Sent to Devices Packets
This monitor returns the total number of the data packets sent to BlackBerry devices on connections initiated by BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.40.40.10.1.10.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Total Number of Push Connections
This monitor returns the total number of push connections initiated by BlackBerry devices.
OID: .1.3.6.1.4.1.3530.7.7.40.40.10.1.12.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Number of Packets Declined
This monitor returns the number of packets that the BlackBerry Dispatcher declined.
OID: .1.3.6.1.4.1.3530.7.7.40.40.15.1.6.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Number of Invalid Sent Packets
This monitor returns the number of invalid packets sent to the BlackBerry Dispatcher.
OID: .1.3.6.1.4.1.3530.7.7.40.40.15.1.8.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Number of Truncated Connections
This monitor returns the number of truncated connections.
OID: .1.3.6.1.4.1.3530.7.7.40.40.15.1.10.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Not Delivered Push Connections
This monitor returns the number of push connections that could not be delivered within the default timeout. This is reported only for push messages that do not have a specified delivery timeout.
OID: .1.3.6.1.4.1.3530.7.7.40.40.15.1.14.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Successful SRP Connections
This monitor returns the number of successful SRP connections to the BlackBerry Dispatcher.
OID: .1.3.6.1.4.1.3530.7.7.40.40.15.1.16.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
MDS Connection Service: Failed SRP Connections
This monitor returns the number of failed SRP connections to the BlackBerry Dispatcher.
OID: .1.3.6.1.4.1.3530.7.7.40.40.15.1.18.1.13
Note: This component has Count statistic as difference enabled. It will return the difference between two polling intervals.
Portions of this document are on information found at http://us.blackberry.com/business/software/bes-10.html
Last updated 11/14/2014