Best Of
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Re: How to get the latest ticket created by a user using the Ticket endpoint
If some of the WHD developers can update the API documentation it would be very helpful for newcomers, as after using WHD for more than 15 years, documentation needs sorting out badly. We need real l…1 -
Re: SolarWinds Web Help Desk 2026.2 Is Now Generally Available
We could not even get it to run, their new webserver service just opened and immediately closed. Contacted support and they were "less then helpful". We had to do a restore and go back to t…1 -
Re: Batch updating fields of discovered assets?
You’re not missing a parameter. configuration_items and discovery_hardwares are separate object types, and the discovery record is scanner-managed. The current API appears to support retrieving disco…2 -
Re: Integrate Boomi with SolarWinds
Going by the available Boomi API documentation, this should be possible to achieve if you use an API poller for: POST https://api.boomi.com/api/rest/v1/{accountId}/ExecutionRecord/query Source: https…1 -
Re: Configwizard issue
Maybe upgrade to 2026.2.2? It's out now and supposed to fix those issues…1 -
Re: Is it possible to exclude a single subnet from DHCP "scope full" alerting?
An idea is to create a custom property for the IPAM networks called something like "NoAlerts" (true/false), set the value on the DHCP-scopes in mind to yes and adjust to alert rule to consi…1 -
We're 1 Week Away: VSWUG is Next Thursday, August 27!
Hey THWACKers, VSWUG is officially one week away! Next Thursday, August 27th, long-time THWACK regular and SolarWinds MVP Daniel Brannagan (@i_like_eggs) is taking us on a live gallery walkthrough of…2 -
Re: SolarWinds Web Help Desk 2026.2.1 Is Now Generally Available
We just tried the 2026.2.1 upgrade from 2026.1 last night and ended up with a "not secure" URL and login screen stuck at "Waiting for server" We've always run MS SQL but I wa…1 -
Re: SolarWinds Web Help Desk 2026.2.1 Is Now Generally Available
PLEASE DO NOT UPGRADE TO THIS VERSION ! IT BREAKS ALMOST EVERYTHING It's buggy as creep !! I have more than 10 support cases open for the moment… ALL BUGS !1 -
Re: MVP Mission: Final Week Alert + IT Pro Mission Incoming!
I like eggs too !!4
