Best Of
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Re: THWACK Monthly Mission – September 2025
Case file updated. We’ve removed the decoy from today’s lineup. Carry on, detective.2 -
Re: Allow embedding of how to steps from 3rd parties for solutions
I'm following this one @"joeybrown" because while I'm not using scribe I'm using Folge.Me which supports exporting guides as HTML, JSON, Markup and others. It would be nice i…1 -
Re: THWACK Monthly Mission – September 2025
Oh great today's is another toss up between two answers based on the hint page... I'm leaning towards one but you could argue the second too possibly. The leaning towards was correct but da…1 -
How to Effectively Monitor Microsoft Azure With SolarWinds Observability Self-Hosted
Microsoft Azure is a major player in cloud infrastructure, holding 22% of the market as of Q1 2025, and remains a cornerstone of modern business operations. SolarWinds® Observability Self-Hosted offe…1 -
Re: Adding automatic Solution suggestions when creating a new incident
@"ThimesX18" Can you share with me your workaround for this? The automation settings you have setup?1 -
Re: Adding automatic Solution suggestions when creating a new incident
This requested feature was a big part of my organization's decision to select Service Desk as our next IT Ticketing platform. It's pretty disappointing to learn that this isn't a nativ…1 -
Re: Allow embedding of how to steps from 3rd parties for solutions
@"acarter90" enhancing the text editor to support this and more is in our backlog with no ETA at the moment. Are you still looking to embed items from OneDrive?1 -
Re: Allow embedding of how to steps from 3rd parties for solutions
Hi everyone, I have been testing this more and it looks like whitelisting isnt the issue here and its more of what our rich text editor is able to do. The embedding we support now is purely for video…1 -
Re: Allow embedding of how to steps from 3rd parties for solutions
Hi @"acarter90" , this is due to us needing to whitelist the ability to use Scribe. Can you please either DM me your support ticket or send it here so I can follow up with support and engin…1 -
Re: Allow embedding of how to steps from 3rd parties for solutions
@"acarter90" for some reason THWACK isnt allowing me to message you back in the DM you sent me but I wanted to let you know I got it and will look into the ticket. Let me see what we can d…1
