Best Of
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Re: Calculating tech time from notes (authors) who may have worked a ticket, but the ticket was not assigned to them
Are you using a Billing Report rather than a Ticket Report? That should look at individual Notes and acculate time for the exact Tech for each Note rather than by the Ticket as a whole documentation.…2 -
Active Alert Report
Hi, I am looking for some help on creating a report for All active alerts(acknowledged & unacknowledged) with following fields CAPTION ACTIVE TIME TRIGGERED DATE TIME ACKNOWLEDGED ACKNOWLEDGED BY…1 -
Re: SWQL to SQL
If you want SWQL dates in local format you can just add something like this: ToLocal(MyUTCDateValue) as LocalDate The function "ToLocal" adjusts the UTC datetime to browser local time.1 -
Re: Run Tasks Simultaneously in Process Workflow
You're right! I've been using this feature since it was introduced and I'm a big fan. Ours is part of a form for onboarding and creates tasks for all the different groups that set up a…1 -
Re: How to create an alert for nodes down to only tirgger if parent is up.
Have you enabled the dependencies feature for the network devies yet? https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-automatic-dependencies-sw1154.htm Jeff1 -
Re: August 2025 Mission – Day 15 Poll
I think Im early1 -
Re: Ability to Upload Custom Icons in Portal Designer
I did find a workaround for this. If you use the custom message widget, you can use your own icons but layout is a bit tricky. I had to use a table so that everything aligned correctly, then you can …1
