Best Of
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Re: Another terrible experience with support
It's policy at mine to have a snapshot of all SW servers before upgrades as we have had issues with upgrading if the user didn't backup or have a test system to confirm upgrade was fine no …2 -
Re: Another terrible experience with support
Did you test this on a dev enviroment before to move with prod? I have been working with SAP one of the best software houses in the world and the software fails, the support is good, but I never trus…1 -
Re: FR - NPM Group Dynamic Query - create or allow "NOT Contains"
Bump1 -
Re: SWQL script to show NODE Group memberships and Map Membership on details page.
Thanks for scripts, much appreciated.1 -
Re: SWQL script to show NODE Group memberships and Map Membership on details page.
Ahh, you bet me to it @"stuartd" . But I had to create it from scratch :-D Here is my suggestion. Looks pretty much the same but I have another approach on the status icon. SELECT M.Contain…1 -
Re: Another terrible experience with support
Yes support has been very terrible. Not just here and there but with every ticket. Essentially "restart SW services" "reboot" "maybe your user is not an admin"! Give me …3 -
Re: Failed Upgrade to 2025.2.1 Due to Recommendations Service
Can you share your support ticket number?1 -
Re: Limited Customization of dashboard widgets?
Hi @"codyRedmond" , right now we support what we call Blank Widget for the incident object and soon we will be releasing the ability to do the same with computers. The blank widget allows y…1 -
Re: Import Vendors from csv
Adding the option to import Vendors would definitely simplify the transition to using Service Desk's procurement module!1 -
Re: THWACK Monthly Mission – August 2025
All seems to be good now.2
