Best Of
-
Role Permission to Change User Assignment for Process
For a Process on Approval we have used "Incident Requestor Manager" to automate an Approval for their Manager. In some cases though the Manager is incorrect, the Manager would like to defer…6 -
UnDP Customize Thresholds for Single Objects
Currently is posible to set a global threshold for each custom poller created. It would be great to be able to assign a different value for each object associated to that custom poller.12 -
Make Approval Task Comments Visible to the Requester
Requesters always want to know why their ticket was denied approval and will reopen tickets by asking why it was denied and closed. Please make the comments on approval tasks visible to the requester…20 -
Feature Request: implement boolean search (AND, OR) is the syslog message search box
Hi, could you implement boolean search (AND, OR) is the syslog message search box ? It's needed when doing troubleshooting to find specific syslog messages, in which fixed string search does not…7 -
Audit Trail to view who unmasked Sensitive Data
Ability to see in the audit who unmasked data on a ticket. Useful for tracking who was exposed to sensitive data.5 -
Support for HIKVision Cameras
Hi Everyone, I'm submitting this on behalf of Spencer Williams SW22298756 Texas Disposal Systems The OIDs for HIKVISION Cameras were recently added to the MIB database. under enterprises 39165 H…11 -
Need to be able to set the default value when creating a custom multiple choice or Single choice field
When creating a custom field in "Web Help Desk" with multiple values to choose, you need to be able to set one of them as a default value.10 -
Allow multi-select for actions like merging
We just got a bunch of alerts from our network equipment because there was a power outage and each device (switch, AP, etc.) triggered an alert. Each of these alerts caused a new ticket to be generat…7 -
Manage Public folders for Exchange
It would be nice that you can also manage the permission for Public folders. Thanks for adding this in the product as soon as possible. Best regards Pirmin6 -
ARM - Local Administrator Report
Dear Solarwinds you already have the option to retrieve and list the local accounts on the system. It would be nice to just list the local Administrator within the application or as a special reports…5






