Best Of
-
Requesting specific number identification for different type of tickets created in SWSD, such as SR1234 (for service requests) INC1234 (for incident tickets) and ITRF1234 (for IT request forums)
Dear THWACK, Requesting specific number identification for different type of tickets created in SWSD, such as SR1234 (for service requests) INC1234 (for incident tickets) and ITRF1234 (for IT request…6 -
Allow separate permissions for Service Catalog Incidents and Incidents created via Ticket.
For some Categories/Subcategories we want users to be able to submit Service Catalog Requests, but not Incidents. This would ensure that the approval processes attached to the Service Catalog Request…6 -
Task assignees need to be able to comment on tasks.
When a Task User gets an approval request, they have a comment box. When a Task User gets a task, there is no comment box. Task users need to be able to comment if there is an issue with the task the…6 -
Disable Categories
No way to hide or disable categories/sub-categories. I have no use of some categories anymore but deleting them deletes any historic connection to old tickets. Please create an option to hide or disa…28 -
Re: Launching THWACK Mission: Total Recall – Into the Database!
Final Stretch! Today is the absolute last day of our July Mission. Let’s cross the finish line strong, so get your final submissions in before midnight! 🚀5 -
Re: Launching THWACK Mission: Total Recall – Into the Database!
Attention, THWACK Operatives! The memory trace is complete, the memory logs are secured, and you have successfully plugged out from July’s ‘Total Recall: Into The Database’ Mission! Throughout this d…6 -
Re: Launching THWACK Mission: Total Recall – Into the Database!
I'd like to echo the thought from @moy. Being able to stop in when I can instead of everyday seems like a better solution, as it was before. The team at Thwack leaving us hanging for months and …5 -
Ability to add UnDP into Orion Maps
Hi Team, We really need the ability to add values from UnDP. For example, we are monitoring Active/Passive values from Palo Alto and in Network Atlas, we have HA status as well as numer of connection…47 -
SolarWinds Orion Maps
SolarWinds Orion Maps Permissions Hi Guys, So this request is to allow Orion Maps to be edited and Saved by multiple Admins and not just the Admin Owner of the Map. At present it's very ANNOYING…29 -
Agent Polling for UDT
At this time, Agent Polling is not yet supported in UDT. It is pretty obvious with the Article Below. https://support.solarwinds.com/Success_Center/Orion_Platform/Orion_Documentation/Orion_Platform_A…26
