False positive Alerts for packet loss and URL down

Hello All

i'm using the NPM 12.4 version. On daily basis i'm getting the bulk alerts of packet loss and URL down and as confirmed with user there is no problem observed at their end. i have checked the alert condition which is all correctly set. Please help to understand this and resolution?

thanks & regards

Parents
  • Hi There,

     On my environment we had too many false positives as well and this stopped after I adjusted the trigger conditions on my alerts  and check the box Conditions must exist  for XX minutes,  in most of my cases my checks runs every 15 minutes so for us 30 minutes means 2  attempts ( I assume)

    Just adjust this to you environment!

    alert-trigger condition.png

Reply
  • Hi There,

     On my environment we had too many false positives as well and this stopped after I adjusted the trigger conditions on my alerts  and check the box Conditions must exist  for XX minutes,  in most of my cases my checks runs every 15 minutes so for us 30 minutes means 2  attempts ( I assume)

    Just adjust this to you environment!

    alert-trigger condition.png

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