• nDepth Widget with a table view

    Open for Voting
    8 votes
    We would like to be able to see the same table widget that we can add in the Monitor tab in nDepth.   Example:   Thanks, Chrystal Taylor http://www.loop1systems.com
    Chrystal Taylor
    last modified by Chrystal Taylor
  • ROLL CALL!  Cisco Live 2015 Customer Free Lunch & Learn Event

    Troubleshooting Network and Application Performance – Now and in the Future   A little where and when for you: Date: Monday, June 8, 2015 Time: 11:00 a.m. - 1:00 p.m. Location: Hard Rock Hotel in San...
    last modified by Dez
  • Automatically Populate Agent Profiles

    Open for Voting
    8 votes
    Provide a way to pre-define logic that automatically joins an agent to a profile on connection. The benefit is that you don't have to manually configure connectors AND they join the group so they can be used with rule...
    nicole pauls
    last modified by nicole pauls
  • SAM very slow to load data since upgrade to 6.2.0

    Hello everyone,   We upgraded SAM to 6.2.0 several weeks ago and since then, it takes a very long time to load group data and alert data.  Once it's loaded once it seems to be faster as if caching is being ...
    last modified by gtbiv1
  • telnet or ssh

    Hi   I need to know how to make report that show which network devices use ssh or telnet to provide CLI     As per audit I want to listdown those devices which use telnet   Also need to make re...
    last modified by makecrazy
  • add Custom Property Editing (multi-edit) at the end of Sonar Discovery

    Open for Voting
    3 votes
    For manual Sonar discoveries, can we navigate to custom property editing for multiple nodes (similar to what you see when you select multiple nodes from the manage nodes page and click edit) after the discovery of the...
    last modified by designerfx
  • ipMonitor Hide a Dashboard Alert

    Open for Voting
    3 votes
    I have many low priority monitors that require actions from other employees to resolve. Some are merely informational alerts and I don't want them to show up on my ipMonitor dashboard. I would love to be able to "hide...
    last modified by kylecis
  • Provide an option to add a 3rd party script (widget) to client page

    Open for Voting
    3 votes
    We use a 3rd party hosted service to provide a chat room for our help desk users.  The 3rd party provides a script that adds a widget on the webpage.  The users click on the widget to start a chat session wi...
    last modified by rodegard
  • Summer is here! Time for Security Spring Cleaning!

    As of this past week it is the official 'beginning' of Summer here in North America.  That's pretty exciting, that means more people will be out of school, work, potentially going on vacation which are all very g...
    last modified by cxi
  • IT Management Realities: Out with the Old, In with the New? Part 2

    Capturing lightning in a bottle seems apropos for achieving disruptive innovation. In fact, disrupting IT is a small price to pay if the business can make it happen. “It” doesn’t happen often, but wh...
    last modified by kong.yang
  • The Good, the Bad, and the Ugly—Independent Software Vendor Databases

    Unlike most application support professionals, or even system administrators, as database professionals, you have the ability to look under the hood of nearly every application that you support. I know in my fifteen p...
    last modified by jdanton
  • Live Chat Capability

    Open for Voting
    45 votes
    Live Chat Capability Integrate live chat capability that would allow clients who are logged in WHD to initiate a chat based on the request type for their issue. This would initiate a chat with whatever tech is logged...
    last modified by bpavlov
  • Juniper SRX Connector

    Open for Voting
    7 votes
    Hi Please add Juniper SRX support in firewall products and add it's connector that can support SRX, appsecure and it's IDP thanks in advance
    last modified by alireza1023
  • Best Practices for DB Maintenance

    It has been 3 months since we went to production with Web Help Desk.  Crossed the 6,000 ticket threshold as well.  Which got me thinking, how to check to make sure our SQL Server DB is sized correctly. ...
    last modified by rodegard
  • Windows Severity

    Open for Voting
    8 votes
    We would like a way to filter based off of the original severity of the event in Windows.  That way we can easily say just look at all of the "Critical" Windows logs.  The inherent severity in LEM does not d...
    Chrystal Taylor
    last modified by Chrystal Taylor
  • Mozilla ESR disable autoupdate after is patched - how?

    I am patching Firefox to 31.6.0 ESR.  I want to disable auto update. I have created the two files suggested by Mozilla local-settings.js and Mozilla.cfg. I have tested them and they will disable auto update whe...
    last modified by wmartinz
  • Paste screenshot or image into ticket

    Open for Voting
    40 votes
    We would like users to be able to paste screenshots into a ticket. We want things to be as simple as possible for users and this would save them a couple steps when attaching screenshots.
    last modified by jaredsk
  • Whats your Solarwinds Website average response time?

    !If you use Appinsight for IIS, what is your average response time for your primary Solarwinds website?  (typically NetPerfMon) If yours is low please comment with your IIS topology if possible
    last modified by familyofcrowes
  • Add a Label to the system

    Open for Voting
    15 votes
    Currently as best I can tell LEM uses the System Name that the system knows itself as.  I would like the ability to add a Label to the system in LEM that would be different than the System Name.  Currently t...
    last modified by byrona
  • Is there a way to remove or not display the Location field and associated drop-down menu for locations?

    I do not want the Location info that's being pulled through LDAP displayed, as it is not accurate and complete.  I would rather have Location info not shown, or as an option to enter as a text field rather than t...
    last modified by garciann