I was wondering if it's possible to have a room in a location made "private" so only Techs can utilize it. I don't want it to appear as an option for clients when they're logging a job.
For example our Help Desk room is a location, we have assets that I'd like to assign to this location, but there is no reason for anyone outside ICT to select this location for anything.
Is there some way to achieve this?
I believe that Rooms are just ON or OFF, it is not configurable to make them visible by any particular criterion. It is also not possible to make Locations visible to only certain people (though you can restrict some things like Request Types by Location...just not the Locations themselves.)