5 Replies Latest reply on Oct 28, 2016 9:27 AM by baileysh

    Automated Webhelpdesk Query Output

    rickstevens

      Hi

       

      Does anyone know if its possible to automate a query within Webhelpdesk, and have a ticket list sent to recipients via email?

       

      I'm trying to produce an automatic forward schedule of change with the change tickets scheduled for that day in a list thates automatically emailed during the ewarly hours of the morning.

       

      I have the query I want to use, I just cant find a way of automatically distributing it.

       

      many thanks

       

      Rick