3 Replies Latest reply on Jan 29, 2016 10:10 AM by janene16

    Missing links on nodes in group view

    reiangel

      After upgrade to V11.5 the nodes in a Group view (All Groups) does not display link to the objects

      In the ajax view the nodes have links. Other places like in events the nodes stll have links and is clickable.

       

      I notice one of the new servers added i works on. I have compared this one and the others and they all seem to have correct setting for "Web Browse Template"

      = "http://{{ HrefIPAddress }}"

       

      Please advice

        • Re: Missing links on nodes in group view
          janene16

          This scenario usually happens when the server is taking time loading/getting the information from the database server. I would recommend clearing cache on the ContainerMemberSnapshots table on your database. Remember to back up your database first before making changes and performing the steps. Please follow the steps below in clearing the cache on the said database table.

           

          1. Stop Orion Services

          -Start, All Programs, SolarWinds Orion, Advanced Features, Orion Service Manager, and then click “Shutdown Everything”.

          2. Open Database Manager

          - Go to Start, All Program, SolarWinds Orion, Advanced Features, Database Manager.

          - Click Add Default server to access your Database server.

          - Right-click ContainerMemberSnapshots table and select Query Table.

          - Type “Truncate Table [dbo].[ContainerMemberSnapshots]”  and click on Execute Query button

          3. Start Orion Services

          -Start, All Programs, SolarWinds Orion, Advanced Features, Orion Service Manager, and then click “Start Everything”.

           

           

          You may also refer to the link below for related information.

          https://thwack.solarwinds.com/thread/78667