4 Replies Latest reply on Mar 24, 2016 11:01 AM by antwesor

    Approved for Removal - When the removal is successful?

    sz-a

      Hello,

       

      Accidentialy we approved an Microsoft update, which broke our Outlook Installation. After we recognized this we approved this update for removal.

      Now this update occures every day for removal on all Computers. On some of them the update has been already removed, some didn't install it so there's no need for removal.

       

      When these tries to uninstall/remove will/should end?

        • Re: Approved for Removal - When the removal is successful?
          antwesor

          We unapproved that patch also in our environment. KB3114409. After uninstalling the patch did come back once to some workstations, we just hid the patch on those workstations. Luckily the patch was only approved for the test group (30 or so). Not sure why your patches are reinstalling. Check to make sure the computers are in the correct WSUS group ( the one where the patch is NOT approved). Also, make sure that the patch is not approved, just uninstalling the patch is not enough, it must be unapproved as well.

            • Re: Approved for Removal - When the removal is successful?
              sz-a

              There were no group with the update approved. At first the update has been approved to the clients group. After the occurrence of the negative effects the approval has been changed to "approved for removal". The WindowUpdate.log didn't show a planned reinstall of the mentioned patch but every time a planned removal (which shouldn't be applicable if uninstalled before).

               

              After all clients seemed to have uninstalled the patch I removed the approval.

            • Re: Approved for Removal - When the removal is successful?
              kent.dyer@tdlr.texas.gov

              Go in and select the group you want to uninstall it from.  Then choose Update Management (not wizard) and choose the updates.  Click on "Add selected updates" to move them to the bottom pane.  Highlight the patches to remove and click on "Change Update Action" on the Actions Toolbar.  Change the option to "Uninstall."

              2015-12-21_11-14-35.png

              Click "OK" when you're done.  It will remove them.  Just removed that pesky KB3114409 from my Office 2010 computers.

              • Re: Approved for Removal - When the removal is successful?
                antwesor

                You may have to clear the SoftwareDistribution folder as a last resort for the computers that uninstall. Try to do that on some computers that keep doing the uninstall and let us know if that works for you.