1- running antiviros softwares in your server
2- remove ( control painel) and reinstall ths Solarwinds informations server ( unit: program file>solarwinds>orion>installers.) If think this is a path file .msi
3- run configurations wizard.
this can resolutions this problem
Have you opened support ticket for that ?
We must need to check the diags to find out the root cause for you
Update version Solarwinds