Good Morning All,
Just a question, and hopefully someone can assist with an explanation:
Any one have any ideas why we are having issues opening a .docx file. When a docx file is attached to a ticket and then you click on the link, instead of opening the word docum3ent it opens up as a html document which only shows garbag on the screen
Any assistance with this is greatly appreciated
I understand this is a problem with Internet Explorer.
We usually right click on the attachment and do a 'save as' to a folder, then right click on the file and select open with Word. Document then opens as normal.