1 Reply Latest reply on May 18, 2016 5:05 AM by rickstevens

    inability to open documents attached to tickets

    david_walsh

      Good Morning All,

       

      Just a question, and hopefully someone can assist with an explanation:

       

      Any one have any ideas why we are having issues opening a .docx file. When a docx file is attached to a ticket and then you click on the link, instead of opening the word docum3ent it opens up as a html document which only shows garbag on the screen

       

      Any assistance with this is greatly appreciated

       

      Regards

       

      David