1 Reply Latest reply on May 18, 2016 5:05 AM by rickstevens

    inability to open documents attached to tickets


      Good Morning All,


      Just a question, and hopefully someone can assist with an explanation:


      Any one have any ideas why we are having issues opening a .docx file. When a docx file is attached to a ticket and then you click on the link, instead of opening the word docum3ent it opens up as a html document which only shows garbag on the screen


      Any assistance with this is greatly appreciated