7 Replies Latest reply on Nov 18, 2015 1:01 PM by prawij

    Hardware Health Temp Sensor Status 'Warning' for Cisco C3650

    kiwinetwork

      NPM: 11.5.1

      IOS: 03.03.03SE

       

      All of the WS-C3650-48TS  switches have same problem on npm, is there a way to fix this issue.

       

      Guy

        • Re: Hardware Health Temp Sensor Status 'Warning' for Cisco C3650
          cjfranca

          all de vices have same firmware version ??? Can you see this?

          the treshold are default for all devices?

            • Re: Hardware Health Temp Sensor Status 'Warning' for Cisco C3650
              kiwinetwork

              This ia a tempature reading from one of the switches

               

              Inlet Temperature Value: 22 Degree Celsius

              Temperature State: GREEN

              Yellow Threshold : 41 Degree Celsius

              Red Threshold    : 56 Degree Celsius

              ASIC Temperature Value: 44 Degree Celsius

              Temperature State: GREEN

              Yellow Threshold : 105 Degree Celsius

              Red Threshold    : 125 Degree Celsius

               

              All the switches are running  SW Version 03.03.03SE

              Can't see a firmware version

              Switch Ports Model         SW Version   SW Image         Mode
              ------ ----- -----         ----------   ----------       ----
              *1 52WS-C3650-48TS 03.03.03SE   cat3k_caa-universalk9 INSTALL

               

              Package: Base, version: 03.03.03SE, status: active

                File: cat3k_caa-base.SPA.03.03.03SE.pkg, on: Switch1

                Built: Sun Apr 27 18:40:20 PDT 2014, by: smuppala

               

              Package: Drivers, version: 03.03.03SE, status: active

                File: cat3k_caa-drivers.SPA.03.03.03SE.pkg, on: Switch1

                Built: Sun Apr 27 18:42:20 PDT 2014, by: smuppala

               

              Package: Infra, version: 03.03.03SE, status: active

                File: cat3k_caa-infra.SPA.03.03.03SE.pkg, on: Switch1

                Built: Sun Apr 27 18:40:53 PDT 2014, by: smuppala

               

              Package: IOS, version: 150-1.EZ3, status: active

                File: cat3k_caa-iosd-universalk9.SPA.150-1.EZ3.pkg, on: Switch1

                Built: Sun Apr 27 18:41:32 PDT 2014, by: smuppala

               

              Package: Platform, version: 03.03.03SE, status: active

                File: cat3k_caa-platform.SPA.03.03.03SE.pkg, on: Switch1

                Built: Sun Apr 27 18:41:16 PDT 2014, by: smuppala

               

              Package: WCM, version: 10.1.130.0, status: active

                File: cat3k_caa-wcm.SPA.10.1.130.0.pkg, on: Switch1

                Built: Sun Apr 27 18:41:59 PDT 2014, by: smuppala

            • Re: Hardware Health Temp Sensor Status 'Warning' for Cisco C3650
              cjfranca

              I can´t to understand what devices in "

              Inlet Temperature Value: 22 Degree Celsius

              Temperature State: GREEN

              Yellow Threshold : 41 Degree Celsius         who device here?        

              Red Threshold    : 56 Degree Celsius

              ASIC Temperature Value: 44 Degree Celsius

              Temperature State: GREEN

              Yellow Threshold : 105 Degree Celsius           who device here?

              Red Threshold    : 125 Degree Celsius

              "

              But I hae ideia.

              You can run SNMPwalk:

              - Open C:\Program Files (x86)\SolarWinds\Orion execut SNMPWalk.exe

              - Enter IP address ´s node, Community String

              - Click Scan save the file text.

               

              Notice if there is any deficiency in reading or protocol error message.

              • Re: Hardware Health Temp Sensor Status 'Warning' for Cisco C3650
                kiwinetwork

                This is from the snmpwalk file eveything which mentions tempature

                .1.3.6.1.2.1.47.1.1.1.1.2.1006 = STRING: "Switch 1 - WS-C3650-48TS - Temp Inlet Sensor 0"

                .1.3.6.1.2.1.47.1.1.1.1.2.1007 = STRING: "Switch 1 - WS-C3650-48TS - Temp Outlet Sensor 1"

                .1.3.6.1.2.1.47.1.1.1.1.2.1008 = STRING: "Switch 1 - WS-C3650-48TS - Temp HotSpot Sensor 2"

                1.3.6.1.2.1.47.1.1.1.1.7.1006 = STRING: "Switch 1 - Temp Sensor 0"

                .1.3.6.1.2.1.47.1.1.1.1.7.1007 = STRING: "Switch 1 - Temp Sensor 1"

                .1.3.6.1.2.1.47.1.1.1.1.7.1008 = STRING: "Switch 1 - Temp Sensor 2"

                .1.3.6.1.4.1.9.9.13.1.3.1.2.1006 = STRING: "Switch 1 - Temp Sensor 0, GREEN "

                .1.3.6.1.4.1.9.9.13.1.3.1.2.1007 = STRING: "Switch 1 - Temp Sensor 1, GREEN "

                .1.3.6.1.4.1.9.9.13.1.3.1.2.1008 = STRING: "Switch 1 - Temp Sensor 2, GREEN "

                 

                The figures I took straight from the Cisco 3650 Switch

                 

                Specific Object Information
                ObjectciscoEnvMonTemperatureStatusDescr
                OID1.3.6.1.4.1.9.9.13.1.3.1.2
                Type   DisplayString 
                 
                Permissionread-only
                Statuscurrent
                MIB   CISCO-ENVMON-MIB  ;   -    View Supporting Images this link will generate a new window  
                Description"Textual description of the testpoint being instrumented.
                  This description is a short textual label, suitable as a
                  human-sensible identification for the rest of the
                  information in the entry."
                • Re: Hardware Health Temp Sensor Status 'Warning' for Cisco C3650
                  prawij

                  This is a known issue with that release of IOS:

                   

                  Hardware Health Temp Sensor Status 'Major' for Cisco C3650

                   

                  You can upgrade your version of IOS or as a workaround use the "Manage Sensor Status" feature in 11.5 to set custom warning/critical temp thresholds for the affected sensors.

                   

                  So in your example:

                   

                  "Inlet Temperature Value: 22 Degree Celsius

                  Temperature State: GREEN

                  Yellow Threshold : 41 Degree Celsius

                  Red Threshold    : 56 Degree Celsius

                  ASIC Temperature Value: 44 Degree Celsius

                  Temperature State: GREEN

                  Yellow Threshold : 105 Degree Celsius

                  Red Threshold    : 125 Degree Celsius"

                   

                  Select the lower reading sensors (that are showing as 24C and 33C), and set the warning threshold to be equal to or greater than 106F (close to 41C), and the critical threshold to be equal or greater than 133F

                   

                  For the higher temp sensor, showing as 47C, do the above but use the ASIC thresholds to configure your custom threshold (221F for warning and 257F for critical).