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Look under Setup -> Techs -> Tech Groups, then browse down into a particular Tech Group. Once there, go to the Tech Group Levels tab at the top and open up "Level 1".
You should see a dialog like the one below. You can choose whether all Techs in that group get a mail forced to them, or you can choose to just force a mail to the Tech.
Even if you don't select anything in the highlighted section, the individual Tech records each have a "notification" section where you can say that a given Tech should get emails when they are assigned a ticket.
Thank You. I guess I completely overlooked this part of the Levels setup. I am a newbie to the Solarwinds infrastructure, so on a learning stage right now.
Again, much appreciated for the help.