3 Replies Latest reply on Feb 7, 2016 4:10 PM by thebluenova

    Solarwinds Orion Agent "Installation Approved"


      Looking for any info on what to do when the Solarwinds Orion agent is sitting in a status of "Installation Approved".

      What does it mean, and how do you go about fixing it?

      Rebooting windows has had no effect. It's been sitting in that state for days now.

      I have also found one instance of the following in event viewer:

      wmain - [SolarWinds.Agent.Service] failed. Error [0xffffffff] : w32_exception caught: Error [-1L], [AgentRpcService::Start - failed to wait [90000] ms for service to start, wait code [1]], File: Agent.Service.cpp, Line: 367


      System with Agent installed: Windows Server 2012 R2 Standard


      Orion Platform 2015.1.2

      QoE 2.0

      NPM 11.5.2

      IVIM 2.1.0


      Agent Version:  Using: Agent initiated communication


      Core Polling Agent PluginInstallation Approved2015.1.25300.8197
      Hardware Health Agent PluginInstallation Approved6.1.0.17
      Interfaces Polling Agent PluginInstallation Approved6.1.0.39
      VIM Agent PluginInstallation Approved2.1.0.582