3 Replies Latest reply on Oct 20, 2015 12:30 PM by tavo.villanueva

    Install Message Error - Service 'OrionModuleEngine' (OrionModuleEngine) failed to start

    tavo.villanueva

      I know that is a Specific Message, but someone else has been on the same problem that me -_- ?

       

      This message appears while I'm executing the Orion Installer to Upgrade NPM 10.7 to NPM 11.5.2

       

      Windows Server 2003 R2 x86

      User is member of Administrador's Group-

       

      Install Message Error - Service 'OrionModuleEngine' (OrionModuleEngine) failed to start. Verify that you have sufficient privileges to start system services.

       

      This is the same information on Event Viewer

       

      Event Type:Error
      Event Source:MsiInstaller
      Event Category:None
      Event ID:11920
      Date:10/19/2015
      Time:12:09:38 PM
      User:HOSTNAME\solarwin_admin
      Computer:HOSTNAME

      Description:

      Product: SolarWinds Orion Improvement Program v1.0 -- Error 1920. Service 'OrionModuleEngine' (OrionModuleEngine) failed to start. Verify that you have sufficient privileges to start system services.

       

       

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

      Data:

      0000: 7b 42 37 38 35 46 34 32   {B785F42

      0008: 32 2d 39 42 34 43 2d 34   2-9B4C-4

      0010: 36 42 39 2d 42 38 41 39   6B9-B8A9

      0018: 2d 32 41 38 38 37 32 35   -2A88725

      0020: 38 38 31 39 42 7d         8819B}