5 Replies Latest reply on Oct 25, 2015 5:46 PM by andylo

    Bulk Action Bug - unable to save action to update Asset Type


      Wonder if anyone has the problem:


      I need to set a list of asset to a new Asset Type which I have just created.


      For example, currently I have Monitor 17", Monitor 19" etc etc... as asset type. I have decided to consolidate all of them and just call it Monitor. And will use another custom field to state the size)


      So what I have done is to create a Bulk Action, let's set the name as "Set Monitor Asset Type", so all it does it set the Asset Type to " Monitor".


      When I run the action, it seems running okay - BUT nothing has been changed.


      So I look more closely by running it again, and realise the pop up message box (after you click on the play button) say the following:


      Perform Bulk Action "Set Monitor Asset Type" on these 30 items?

      The following changes will be made:


      [No Changes]


      (To abort, edit or delete this Bulk Action, click Cancel)

      So I naturally assume the bulk action was not saved correctly, and I was right. The Asset type drop down is empty. So I edit and save it again... only realize it is doing the same thing.


      So in short, I have NO WAY to save my bulk action to change "Asset Type".


      Funny enough I have no problem to create bulk action to change custom fields (although I will need to logout, log back in to see the changes)


      I am hoping someone will be able to shed some lights on how to get it done. Thanks.