I’m thrilled to announce that Dameware 12.0 is now publicly available. In this release we focused all our efforts to finalise the remote support story with unattended over the internet sessions. Dameware now allows to assist remotely without presence of the end-user, who is not in the intranet but travelling. Technicians can now support end-user in company network as well as in Internet anytime.
This release brings several bigger and smaller improvements, so let me highlight a few of them:
Dameware 12.0 is available for download on your customer portal for those customers under current maintenance.