2 Replies Latest reply on Oct 7, 2015 8:18 AM by typhoon87

    How long should it take for a new tech added to the system to become fully visible?


      Hi I added a tech and added him to a tech group, but he wasn't visible. I then checked the license tab to discover the new tech was not licenced form the pool - 40 of 50 used. After about 30 minutes he appeared , both licensed and visble. Is this normal behaviour?