1 Reply Latest reply on Sep 28, 2015 2:57 PM by kellytice

    Can a custom field be added to the form used for tech notes?


      We are looking for a way to track mileage when working on tickets. Ideally this would be done per tech note rather than per ticket as some tickets may require multiple visits to a remote site. In order to facilitate this I would need to add a custom field to the tech note form. Is that possible? If it is possible, I'd appreciate any info regarding how it is done or a link to documentation for setting it up.


      Many thanks!