2 Replies Latest reply on Oct 20, 2015 11:38 AM by rosslaud

    Password/Account notification

    rosslaud

      Hi,

       

      I'm trying to find out if WebHelpdesk has the ability to notify users that their account has been locked due to too many incorrect password attempts.

       

      Basically, we've been using WHD for a year and a half now, and there are some policy changes in the company that are forcing us to notify users that their account is locked due to too many wrong password attempts. I can't find anything in the settings, but if there is a plug in, or ability I am missing, it would be great!