1 Reply Latest reply on Sep 9, 2015 9:16 AM by apap

    REST API get information from ID

    bennettjd

      I am looking for some help. The documentation is showing something but i am not able to get it work work. I want to look up a client and get the first and last name of the client. I have the client id number from the asset. How do you do a search under client for the id number. When i do it it returns either nothing or authentication required. I am using a apikey. I have tried a read only and also a logged in user. Is there something that i am missing or need to do something different?

       

      Is there any tricks on getting https to work over http as well? We are running the appliance. We are on 12.3.0

       

      This is an example of getting client ID number 3333.

      [id]3333

      [firstName]Tim

      [lastName]Smith

       

      https://localhost/helpdesk/WebObjects/Helpdesk.woa/ra/Clients/3333/apiKey=v32lXMFAi7dl3zGrtETArXqKVF8svfAfXZpIwC0P